Job Information
HP Inc. Services Sales Lead - Personal Systems in Mumbai, India
Job Summary
- This role is responsible for demonstrating extensive industry expertise and providing clients with insights that drive innovative and impactful solutions. The role applies consultative selling techniques to identify and nurture growth opportunities. The role manages customer relationships, margin recovery activities, and sales targets through effective pipeline management.
Responsibilities
Owns and coordinates account plans on larger strategic commercial account(s) and focuses on value and/or volume portfolio management and selling a range of the organization's offerings.
Demonstrates advanced level of subject matter expertise and applies consultative-selling techniques to identify and advance opportunities resulting in profitable revenue growth for the organization.
Engages with customers and internal functions to identify their requirements, aligns them with the organization's capabilities, and selects the appropriate supply chain accordingly.
Manages account planning process through scheduled reviews and updates, identifies and builds growth opportunities, upselling, and cross-selling to the clients.
Leads the contract renewal process, emphasizing the value proposition and securing long-term partnerships, and identifies expansion opportunities.
Reviews and designs sales policies and strategies to meet sales targets and objectives for the assigned business segment; achieves and manages quarterly, half-yearly, and annual quota and/or margin.
Collaborates with technical experts and specialists to tailor solutions to clients' specific needs.
Implements margin recovery activities and strategies in full/ownership depending on account coverage.
Updates opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
Provides guidance and mentorship to junior account managers, sharing expertise and best practices.
Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
Preferred Certifications
- Certified Technology Sales Professional (CTSP)
Knowledge & Skills
Business Development
Business To Business
Customer Relationship Management
* Services Sales/Contractual Sales
* Enterprise Sales
Merchandising
Outside Sales
Product Knowledge
Sales Development
Sales Management
Sales Process
Sales Prospecting
Sales Territory Management
Salesforce
Selling Techniques
Upselling
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
- Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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