Job Information
Veralto Manager IB Sales & Service- Bhubaneswar in Mumbai, India
Are you…
Interested in working for an international and diverse company?
Interested in developing your career in a leading Printing, Coding and Marking industry?
Interested in working for a company that is dedicated to sustainability?
If so, read on!
It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.
We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
Hi,
We are currently seeking a “ Manager Consumable Sales and Service ” to join our team in Bhubaneshwar.
In this role, a typical day will look like:
Drive the Consumable sales and service for the region. Manage the team of service engineers to ensure high levels of service efficiency.
Primary Responsibilities:
Forecast and achieve revenue of consumable sales & Service business
Leading a team of Service Engineers for Quality service delivery (PM, FTFR, GWE, ART)
Implement IB Sales and Service Excellence Strategy to drive sustainable growth in the region
Forecasting Supplies, Parts, Service revenues & bookings, mentoring and controlling DSO, PSP and action plan implementation
Responsible for Supplies Annual Contracts (ARCs) and continuously increase ARC coverage. This activity involves new ARCs and renewal.
Sales of Annual Maintenance Contracts (AMCs) and continuously increase of service contract coverage. This activity involves renewal, warranty conversion, upgrading and sales of contracts.
Analyse the hits and misses to work on action plans and countermeasures
Execution of P.O. from customer and related follow up – internal & external
Co-ordinate with customer in case of issues related to order execution and payment. Meet & keep in touch with customers to understand current satisfaction level and any new business opportunities. Ensure maximum retention of customers
Focus towards regaining lost customers by promoting win - win solution
Motivating and leading the team members to achieve KPI; undertake their performance appraisal; monitor & coach them
Work with team on potential mapping and accordingly chart out action plans for their career development. Mentoring and grooming the team for future growth
Drive optimal utilization of service team to strike best in class service to customers while driving work life balance for the team
Key Competencies
Selling Skills & Target Driven
Analytical Skill and negotiation skills – the ability to understand customer needs, and analyse competition
Productivity improvement – the ability to organize work and operational efficiency
Planning and forecasting- To be organized and be methodical in handling responsibilities and to ensure that accurate and immediate follow-up is done, to respond quickly to needs of the market, and be alert to situations that may be problem-causing
Leadership skills - the ability to persuade front line team to achieve the targets set for them. Field visits along with S.E.’s, driving team for Service Quality & Service Contracts, Service leads & escalation
Organization Development – the ability to organize work with clear accountabilities and operational efficiency. Lead by example - Has to be a team leader, highly efficient, and motivating, and able to develop successive leaders from the team
Having technical acumen to understand the service need of the customers and do effective communication with the technical team for arranging desired support
The essential requirements of the job include:
Education – Engineering degree
Work experience - Minimum of 8 years of experience in an Indian or a multi-national company with experience in sales or service, preferably in coding industry
Must have good communication (verbal and written) skills & proficiency in English
Ability to work independently to achieve targets
At Videojet Technologies (https://jobs.veralto.com/global/en/videojet) , a Veralto Company (https://www.veralto.com/who-we-are/) , safeguarding food, medicine, and essentials is what we do, because everyone, everywhere has a right to know that the food, medicines, and packaged goods they rely on are safe. This is where Videojet Technologies , a global leader in product identification, provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.
Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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