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Snap Inc. Technical Program Manager, Machine Learning Platform in Mountain View, California

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We’re looking for a Technical Program Manager to join Snap Inc! As a member of the Monetization and Machine Learning engineering team, you will take ownership of technology development synergy across a team of experienced and talented researchers and engineers. Working from our Santa Monica, Mountain View or Seattle headquarters, you’ll utilize a good understanding of research and engineering to recognize issues and risks, provide expert solutions to tough problems, and drive scheduled completion. The Technical Program Manager will drive project development planning, scheduling, and final execution.

  • What you’ll do:

  • Lead engineers in cross-organizational projects to deliver results that move Snap engineering forward

  • Maintain customer adoption and feature roadmaps of ML Platform and drive quarterly request solicitation and planning exercises

  • Communicate plans with Platform customers, track migrations and feature disparities across customers

  • Establish a cadence for planning, release, feedback and tracking with customers

  • Deliver a realistic picture of projects’ technological scope and progress

  • Efficiently track projects and development schedules, ensuring technology quality and on time delivery

  • Ensure wide adoption and execution of operational excellence processes and best practices (eg. post mortem, documentation etc.)

  • Foster an open and collaborative environment

  • Knowledge, Skills & Abilities:

  • A relationship builder with natural verbal and written communication skills

  • Very high analytical thinking and ability to grasp advanced concepts

  • Strong organizational skills and proven project management track record

  • Experience in project schedule management and work breakdown structures

  • Capacity to work in a fast paced, continuously changing environment

  • A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)

  • Ability to take calculated risks to achieve engineering breakthroughs

  • Someone who can prioritize, focus, and is an independent thinker and problem solver

  • An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs

  • Minimum Qualifications:

  • BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience

  • 2+ years of Program Management / Technical Program Management experience leading cross-functional programs in the software or tech industry in a data-driven environment

  • Familiarity with machine learning concepts and techniques

  • Prior experience leading the development of a complex and business critical application platform in the cloud, collecting requirements, getting customer teams to onboard and maintaining operational excellence

  • Development experience using Python (numpy, pandas, etc.) or other scripting language to do data analysis, advanced analytics and development of automation tools (e.g. automating slide generation, detecting outliers, etc.)

  • Hands on SQL/Presto/BigQuery/Redshift experience

  • Experience with data visualization tools (e.g. Grafana, Looker, Tableau, DataStudio) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)

  • Excellent communication skills, ability to influence and hold teams accountable

  • Preferred Qualifications:

  • 1+ years of experience as a developer, data scientist or machine learning engineer

  • Prior development or management experience on a Machine Learning Platform in a large tech company

  • Hands-on experience with cloud technologies and service oriented architectures

  • Track record of using data analytics for improving SW operations and organizational efficiency

  • Advanced degree in an analytical field

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

Our Benefits (https://careers.snap.com/benefits) : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

About Us

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

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