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Intuit Staff Technical Program Manager in Mountain View, California

Overview

Come join the Intuit A2D (AI, Analytics, and Data) Organization as a Staff Technical Program Manager in our AI PMO, steering key strategies and initiatives and driving the delivery of transformational change through portfolio and program leadership.

Intuit's strategy is to be an AI-driven expert platform where we are solving the most pressing customer problems and delivering awesome experiences. We are looking for creative problem solvers who thrive on innovation to join our team and revolutionize the way the world does business.

What you'll bring

  • Strong Technical Program Management leadership experience, including 10+ years of planning and leading medium-large sized programs or multiple smaller programs.

  • Bachelor’s degree in Engineering, Statistics, Mathematics, Computer Science, or other quantitative field, or equivalent work experience; Master’s degree preferred

  • 6+ years of experience driving software technology-based programs and organizational change; strong proficiency in SDLC, especially Agile, required.

  • Proven ability to build and lead integrated teams from various internal and external organizations across multiple locations.

  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels.

  • Strong analytical skills with proven creative problem-solving and decision-making

  • Critical soft skills: collaborating, coaching, mentoring, influencing, emotional

  • Ability to innovate under new and/or changing

How you will lead

  • Own a strategy and portfolio of AI/DS programs that cross over multiple organizations or across Intuit. Collaborate closely with Directors and above regularly to accelerate outcomes.

  • Understand industry trends in AI and overall Intuit strategy and facilitate the creation, contribute to, and drive the execution of the program/portfolio strategy.

  • Identify when a decision or tradeoff is needed, drive discussions, assess options, and provide principled and data-driven recommendations to stakeholders for final decisions.

  • Execute against the plan and adapt to changes and pivots to ensure continuous and speedy delivery of business outcomes.

  • Establish and teach other program managers mechanisms for the team to identify risks and issues and present recommended response plans to stakeholders.

  • Anticipate, recognize, and work through resistance independently, work well with others, and resolve team issues when conflicts arise: see opportunities, ensure alignment with objectives, find common ground, and promote understanding of alternative viewpoints before driving for closure and cooperation.

  • Quickly and effectively, identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.

  • Use data to assess progress to plan outcomes and use independent judgment to provide insights; communicate progress, trends, and insights to stakeholders.

  • Foresee the impact of changes and type of change (process, technology, and organization) across multiple functions and develop the change management approach and plan.

  • Evangelize change and contribute to the development of a high-performing team by partnering with leadership to create a culture where teams are encouraged to share information, constructively debate, and communicate freely.

  • Identify and engage with stakeholders based on the impacts of the change; generate broad executive-level support for the program/portfolio.

  • Define and implement program/portfolio frameworks best practices that are repeatable and embody continuous high-quality improvements.

  • Navigate many different program areas with ease, drawing from experience to accelerate outcomes, predict challenges, and prevent failures.

  • Coach and mentor Program Managers to grow their skills to create an environment where program managers can do the best work of their lives.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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