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h2o.ai Sales Operations Manager in Toronto, Ontario

About This Opportunity

We are looking for an experienced and passionate individual to join our Sales Operations Team. The fundamental goal of Sales Operations is to improve and impact sales productivity, create and improve the processes for scale and impact revenue. We are scaling the team and are looking to hire individuals who can contribute from the ground up. In this role, you will lead programs across the GTM team and contribute the range of key initiatives such as: systems configuration, sales tools, sales analysis, and pipeline management. 

The ideal candidate is a team builder and team player and is looking for an opportunity to impact across the GTM team. Baseline and essential to this role is attention to detail, quality of work and completing tasks completely and accurately. This is a critical role, where you will continuously improve efficiency of our sales workflows and systems by analyzing key sales metrics and activities. Much of your insight will come from process analysis and revenue data, cross-functional collaborations, and market best practices. If you are excited about triangulating insights, creating well-oiled workflows, and scaling high growth software business, come join us!

What You Will Do

  • Own and lead projects to scale and improve our systems and processes, maximizing automation, formalizing our procedures, and introducing best practices.

  • Drive/administer Salesforce.com and other existing sales tools to streamline operations across GTM and integrate and manage the stack, Clari, Outreach.io, Sales Navi, DiscoverOrg/Zoom Info.

  • Provide essential sales support to our WW team – from order configuration, booking and sales forecasting, pipeline hygiene, and analysis.

  • Own the overall GTM tech stack integration and ongoing Salesforce.com administration.

    What You Bring

  • 5 or more years’ Sales Operations experience in a SaaS company, with proficient expertise in Salesforce.com administration, deal configuration, order management and booking.

  • Understanding of the sales process with core focus on development and enforcing processes for scale across the Sales Team.

  • Ability to identify areas where we can improve sales productivity and impact revenue – analyze, course correct and implement as needed.

  • Proven success working across stakeholder teams to positively influence people across all functional areas of an organization.

  • Exceptional communication skills with the ability to present at all levels, listen effectively, socialize ideas across functions, lead discussions, and articulate the vision of the company, both internally and externally.

  • Excellent strategic, project planning and organizational skills with high attention to detail and self-directed.

  • Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams.

  • Creative, out-of-the box mindset.

  • B.S./B.A. degree in Business Administration or equivalent

    Why H2O.ai?

  • Market Leader in Total Rewards

  • Remote-Friendly Culture

  • Flexible Working Environment

  • Be Part of a World-Class Team

  • Career Growth

    H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.

H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.

H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose.

Please visit www.H2O.ai to learn more.

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