Job Information
McLaren Health Care Systems Specialist - McLaren Careers in Mount Pleasant, Michigan
Position Summary:
Responsible for monitoring and maintaining the scheduling system to ensure accurate employee time and attendance records. Troubleshoots current and potential issues to minimize/eliminate disruptions. Provides education and support to the staff ensuring consistent application across users. Provides administrative/clerical support to department staff.
Essential Functions and Responsibilities
:
Maintains and monitors scheduling system to ensure accurate employee time and attendance records.
Provides education and training on the operation of the scheduling system.
Investigates potential and reported issues/errors with the system that occur due to data interfaces between the scheduling system and other integrated information systems.
Acts as a liaison between end users and information system experts to resolve system issues. May work with vendors to resolve software problems.
Acts as system resource to end users; answering questions and resolving their issues.
Assists in development of standard processes and procedures as related to the scheduling system.Recommends changes to increase overall department effectiveness.
Required:
Associate degree in business related field.
Two years of experience in a health care setting.
Preferred:
Prior experience with staffing and scheduling systems, such as Clairvia, Kronos, or Ansos.
Prior experience with onboarding, orientation or training activities.