Experience Inc. Jobs

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview :

The Credit Card Compliance Specialist will be largely focused on regulatory compliance support of TDs consumer credit card business lines. Experience and familiarity in the following areas would be helpful in performing this role:

• Consumer card regulations

• Second-line of defense oversight and challenge

• Provide guidance, make recommendations, and collaborate with business to facilitate compliant solutions that meet the business needs

• Manage and/or perform independent compliance reviews of regulatory requirements impacting the products supported

Below details are general outline of the role in addition to the above department specific overview

Job Description:

The Senior Compliance Business Oversight Analyst provides objective guidance, support and advice to assigned portfolio, business or function to promote strong Compliance controls and processes are in effect to mitigate inherent associated risks. This role contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws.

Depth & Scope:

• Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to significant regulatory compliance risk matters.

• Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas, on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.

• Expert level professional role requiring in-depth knowledge/expertise in Compliance and working knowledge of broader related areas

• Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise

• Research, review and maintain expertise on banking regulations and laws, banking policies and procedures, and consumer protection laws

• Acts as the primary subject matter expert for regulations applicable to business partners and provides guidance, consultation and expert advice with respect to the business partners' compliance with such regulations directly related to the operations of the business

• Creates training content and may train business partners on regulatory requirements

• Advises the business with respect to the implementation of new and amended regulatory requirements

• Independently reviews and utilizes discretion, judgement and specialized expertise in approving the documentation for business line use: disclosures; forms; customer-facing correspondence; operating procedures; and policies

• Independently performs targeted and periodic monitoring of business activities for compliance with regulatory requirements and regulator expectation

• Identifies and communicates areas of non-compliance and/or material control weaknesses

• Responsible for the oversight of business partners' remediation of regulatory issues, including exercising discretion and independent judgment in reviewing and approving remediation action plans

• Responsible for assessing regulatory risk associated with new products, services and other initiatives that have significant operational or financial impact

• Integrates the broader organizational context into advice and solutions within the Compliance area

• Understands the industry, competition and the factors that differentiate the organization

• Leads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs

• Contact for business management, external/internal auditors, dealing with non-routine information

• Recommends and implements solutions within own area of responsibility

• May need to coordinate/integrate work with other areas as needed

• Identifies and leads problem resolution for complex requirements related issues at all levels

Education & Experience:

• Undergraduate degree or equivalent work experience

• 5+ years of experience

Preferred Experience for this role includes:

• Prior experience working with consumer cards and/or servicing

• Prior regulatory compliance background

• Strong critical thinking skills

• Able to work independently as well as collaboratively with partners and leadership

Customer Accountabilities:

• Assists in the development and implementation of appropriate Compliance policies, processes and controls

• Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD’s Enterprise Compliance Risk Assessment Framework

• Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion

• Guides and complements the assigned portfolio in terms of financial, regulatory and risk management requirements

• Interacts with control functions within the organization

• Develops analysis and insights, prepares and delivers management reporting necessary to promote accurate and thorough measurement of the risk factors present in various products

Shareholder Accountabilities:

• Updates business line policies and Compliance Team procedures

• Analyzes Compliance requirements and establishes they are properly written into requirements for business projects and approved at the appropriate levels

• Works directly with business management, and with internal and external business partners (e.g., Internal Audit, external consultants) to respond to regulatory requests, findings, audits and/or examinations Keeps abreast of emerging issues, trends, and evolving regulatory requirements in the Compliance industry and assesses potential impacts

• Coordinates with other Compliance partners and business governance and control partners to promote consistency in the application of Compliance programs and standards across the enterprise

• Supports in determining risk exposure, mitigation, and controls for new products, marketing campaigns, and expansion of existing programs

• Conducts enterprise wide annual risk assessment for all TD businesses

• Supports the business lines with compliance/risk controls and periodically evaluates risk mitigation efforts to adjust as risk/department influences change

• Protects the interests of the organization – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest

• Provides thought leadership and or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business

• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.