Experience Inc. Jobs

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crime Risk Management

Job Description:

The Manager, Financial Crime Risk Oversight oversees the team and leads 2nd-line oversight activities and monitoring of the AML/ATF/Sanctions/ABAC compliance programs for covered TD businesses and legal entities, including managing critical program initiatives and handling complex/high-risk matters and escalations.

The primary responsibility of the Customer Exit team is to for executing customer closure decisions relating to financial crime customer exits and coordinating actions leading up to a customer's account(s) being closed with the bank. This involves conducting source system scrubs, generating closure letters, and preparing closure reports to ensure a customer is exited according to Service Level Agreements (SLAs).

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance, supporting compensation decisions, promoting teamwork, and handling disciplinary actions, as required

• Leads and manages a team of AML/ATF/Sanctions/ABAC professionals and overall operation of a diverse group in an area of moderate risk, complexity, or scope, while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results

• Provides oversight to aspects of an assigned portfolio of mature or non-complex and dynamic TD businesses and legal entities

• Expert knowledge of the business and operational functions supported

• Leads teams with multiple points of internal and external contacts

• Work focus time horizon is medium to long term (6 months to a year) with moderate to high focus on strategic planning

• Deep knowledge and understanding of businesses/technology, and organizational practices/disciplines

• Contact for business management, external/internal auditors, dealing with non-routine information

• Sound knowledge of external competition, industry and/or market trends in relation to own function/business

• Involves contact with cross-functional teams across TDBG and external contacts

Education & Experience:

• Undergraduate Degree

• 7+ years of experience

Preferred Qualifications:

• Undergraduate Degree

• 5+ years of people management experience

• Background in AML operations role preferred

• Ability to track metrics and reporting to ensure adhere to Service Level Agreements (SLAs)

• Demonstrated initiative and creative in problem solving

• Excellent analytical and organizational skills, with a high level of attention to detail

• Exceptional ability to multi-task, prioritize projects, and meet deadlines with efficiency

Customer Accountabilities:

• Leads and manages a high performing team on delivery of AML/ATF/Sanctions/ABAC compliance programs and culture

• Provides guidance, leadership, coaching and development to direct reports to ensure operational results and professional/personal development objectives are achieved

• Provides strategic direction on a broad and diverse range of complex AML/ATF/ Sanctions/ABAC program activities

• Proactively advises covered TD businesses of new and changed AML/ATF/Sanctions/ABAC regulatory and/or policy requirements and articulates the impact to their processes and controls

• Contributes to the development and implementation of AML/ATF/Sanctions/ABAC Compliance programs

• Works with senior business unit management/partners to develop proactive strategies, tactics, policies, and programs to effectively manage regulatory/compliance issues

• Provides insight, guidance, and recommendations and acts as a specialized resource to other departments based on subject matter expertise including, but not limited to, customer identification and due diligence, enhanced due diligence, policy, governance, training and/or compliance assurance and testing

• Manages and provides oversight on day-to-day operations of the department and participates in enterprise wide or Customer focused special projects on behalf of FCRM

• Delivers subject matter expertise and AML/ATF/Sanctions/ABAC guidance to business management, including developing and maintaining management reporting and analysis

• Coordinates/Manages the team’s participation in / responses to regulatory examinations and internal/external audits, reviewing, packaging, and tracking and providing information for department executive

Shareholder Accountabilities:

• Develops and oversees the implementation of business line policies and procedures

• Works closely with leaders to develop and operationalize the business plan and deliver on AML/ATL/Sanctions/ABAC programs across the enterprise

• Plans and executes on strategic activities, reviews, and communicates results, and adjusts tactics accordingly

• Proactively identifies key business opportunities, research, and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement

• Understands TDBG issues/parameters and guides others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to AML/ATF/ Sanctions/ABAC

• Provides oversight on risk assessment processes as required

• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary

• Keeps current on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Liaises with regulatory and law enforcement agencies on AML/ATF/Sanctions/ABAC examinations and related inquiries

• Ensures employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance

• Contributes to the development of business line and/or enterprise functional strategic priorities within their operational area or field of specialty

• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees

• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner

• Manages employees in compliance with all human resources policies, procedures, and guidelines of conduct

• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams

• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.