Medtronic Engineering Program Manager in Mounds View, Minnesota
Engineering Program Manager
Mounds View, Minnesota, United States
Jul 08, 2021
Engineering Program Manager
Careers that Change Lives
As the Engineering Program Manager for the Patient and Field Services Team, you will provide innovation updates, maintenance, and operational leadership for the released product monitor accessory portfolio.
In this role you will manage all aspects of product lifecycle management including hardware and firmware updates, security updates, complaints, CAPAs, RPIs and customer experience improvements. To be successful you will need to provide leadership to three large cross functional teams to ensure that defined business objectives can be met and that as issues and/or opportunities are identified that the teams and organization have aligned priorities.
About Patient Field Services:
Once a patient receives an implanted cardiac device, the care doesnt stop there. Its only the beginning of a long-term relationship that the patient establishes with the provider. Staying connected to cardiac device patients is critical. However, we know thats difficult- given the demands physicians face every day. At Medtronic, our goal is to provide physicians with tools that simplify how cardiac device patients are managed and help give the insight needed to make better, faster decisions- so patients health can be restored.
In Patient and Field Services we are responsible for supporting the Patient and Clinician through:
Strategic Programs that leverage platforms that bring global focused execution that deliver cost down, platform adoption and service transformation
Service Delivery to optimize patient and clinician experience through value added services
Product and Portfolio Support for the released Remote Monitoring Product Portfolio
What does it take to be a leader at Medtronic? We look for inspiring and inclusive leaders who partner with others, knowing that diverse talent, skills, and perspectives lead to better outcomes.
A Day in the Life
Lead three product platform cross functional Core Teams that manage end to end platform lifecycle management. Activities include: Ideation development of features that improve Customer Experience, feature enhancements, security updates, product localization and ongoing maintenance including connectivity.
Work with business leaders to define and create a prioritized plan to meet PFS Business Objectives including technology updates, lifecycle management and issue resolution required to support the monitor and accessory portfolio.
Perform overall project planning including program strategy alignment, requirements definition, detailed schedule creation, risk identification management, issue resolution, management of project budget/expenses and communication/program status.
Manage project/program execution including staffing to deliver solutions on time, on budget, and with a high degree of quality.
Leverage the Quality System and Design Controls to define and execute the work.
Collaborate with Released Product Engineering, Development, Operations, Regulatory, Marketing and Quality to release maintenance updates to global contract manufactures and coordinate product launch with global marketing partners.
Must Have: Minimum Requirements
Bachelors degree required
Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience
Nice to Have
Bachelors Degree in Engineering
Masters Degree and/or work experience in the medical device or life sciences fields
Experience working in product development, in a regulated environment and/or working knowledge of FDA Design Controls
Experience working across a highly matrixed environment and ability to lead by influence.
Experience managing large cross functional teams
Working knowledge of project management methodologies and tools
Strong interpersonal, quantitative analysis, and problem-solving skills
Ability to communicate complex problems to all levels of the organization
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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