Job Information
Aviation Technical Services MLO - QA Auditor 1 in Moses Lake, Washington
QA Auditor
MWH, 6955 22nd Avenue Northeast, Moses Lake, Washington, United States of America
Req #1091
Tuesday, October 15, 2024
*SUMMARY: *Under general supervision, the Quality Assurance Auditor I will assess the performance of maintenance, inspection, and related organizational services independent of those organizations to validate compliance with existing company and regulatory requirements. This position makes recommendations and develops improvement strategies to ensure ongoing compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Plans, schedules, and performs audits of the entire ATS operation to ensure compliance with company maintenance, inspection, and support of policies and procedures.
- Performs investigations as needed into maintenance errors in support of the Flight Safety Program.
- Develops strategies for continuous improvement.
- Updates processes, services, and procedures with developed error reduction strategies.
- Records, analyzes, and reports the quality control and maintenance conformity level, initiating required corrective actions.
- Analyzes quality performance factors and metrics to determine potential areas of increased surveillance and to provide appropriate recommendations to affected departments.
- Works with all levels of management, regulatory authorities, customer representatives, subcontractor personnel, and others as applicable.
- Revises and maintains applicable departmental manuals, forms, and procedures.
- Provides feedback and recommendations to maintenance, quality control, and other essential departments regarding maintenance performance, regulatory audit performance, and other factors impacting performance to improve customer satisfaction.
- Provides representative oversight for a particular customer or regulatory agency to ensure the company meets the intent of regulatory, customer, or company requirements.
- Prepares and conducts presentations, audit debriefs, reliability meetings, and other meetings for various customers and personnel. Presents quality information to ATS management as well as customer management.
- Develops and assists with implementing new methods and procedures to improve the effectiveness of ATS quality.
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``` - Completes and manages Desktop audits for vendors. - Updates all ATS certifications on ATS Connection, ATS webpage, and QA folder. - Updates Warranty information into database/spreadsheet. - Regular and prompt attendance. - Effective and appropriate conduct with co-workers.
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OTHER DUTIES:
- Performs other duties as assigned.
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QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE SKILLS AND ABILITIES:
Ability to communicate effectively both verbally and in writing.
Ability to effectively present information to various groups.
Good interpersonal skills and ability to be professional and ethical at all times.
Familiarity with heavy aircraft maintenance processes and procedures.
Demonstrated knowledge and familiarity with Federal Aviation Regulations.
Demonstrated skill in authoring technical procedures and policy.
Ability to understand complex operations from a broad perspective.
Strong analytical skills.
Proficiency in MS Office (Outlook, Word,