Experience Inc. Jobs

California, US residents click here (https://www.unither.com/docs/UNITHER%20Applicant%20Notice%20-%20%2812-22-23%29%20Final%202.15.24%20Combined%20EN%20and%20French.pdf#page=9) .

The job details are as follows:

Who we are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who you are

You are someone with a strong sense of urgency who thrives in a fast-paced environment. You are data driven, can identify trends and drive solutions. You enjoy serving as a liaison with the pharmacy, providing timely updates to internal teams, and ensuring seamless communication through cross-collaboration.

The Pharmacy Operations Manager manages daily operations of our pharmacy programs, ensuring patients receive the necessary support to access therapy and maintaining compliance with contracted services. This role involves building strong relationships with pharmacy partners, monitoring performance, identifying process improvements, and collaborating with cross-functional teams. Additionally, the Manager prepares business review materials, tracks pharmacy data for accuracy, and ensures compliance through regular audits.

• Channel Operations – Manage the day-to-day operational performance of our specialty pharmacy network and embedded patient support programs. Build and maintain strong working relationships with SP partners. Collaborate with trade & distribution, the patient support program, and the FRM team to address non-clinical barriers to accessing therapy. Support Pharmacy Operations management in overseeing work in progress and managing pharmacy escalations.

• KPIs – Monitor and drive operational program performance to ensure an optimal patient experience during therapy initiation and continuation

• Process Improvement – Identify and recommend opportunities for program enhancements and new capabilities. Set goals and objectives, and work cross-functionally to implement improvements

• Business Reviews – Prepare business review slides and participate in quarterly business reviews

• Data and Compliance – Track and validate pharmacy data to drive continuous improvement in data accuracy. Ensure compliance through regular auditing.

• Work closely with Patient Relations leadership team to implement new pharmacy driven support programs and initiatives

• All other duties as required

• All Patient Relations activities will be performed in a manner that is consistent with and compliant with all laws and company policies

Minimum Requirements

• H.S. Diploma or General Education Degree (GED) or Associates Degree with 10+ years of relevant experience with patient support programs, trade and distribution, or related functions or

• Bachelor's Degree with 8+ years of relevant experience with patient support programs, trade and distribution, or related functions or

• Master's Degree with 6+ years of relevant experience with patient support programs, trade and distribution, or related functions

• Experience with patient support/experience programs

• Specialty pharmacy/channel operations data exchange and integration experience

• Strong communication and interpersonal skills, with the ability to effectively engage with cross-functional teams

• Demonstrated ability to contribute strategically to program design and continuous improvement efforts with a focus on leveraging the core competencies of SPs as part of the patient experience

• Strong proficiency with Microsoft Office suite

• Excellent organizational, project management, and analytical skills to plan, implement, and evaluate pharmacy operations

Preferred Qualifications

• Bachelor’s Degree in business, computer science, life sciences or a related field or Master’s Degree in business, computer science, life sciences or a related field

• 3+ years of relevant experience interacting with specialty pharmacies

• Demonstrated ability to consume data and reporting, identify trends, and tell a clear story

• Understanding of pharmacy data capabilities / feeds and how they integrate into patient support and FRM processes

• Experience with Salesforce or Healthcloud CRM platforms

• Experience with Tableau or similar business intelligence tools

• Rare disease and/or complex therapy administration experience

Job Location

This position will be located at our Morrisville, NC office. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.

We strive to be an organization that engages the minds, hearts, and most spirited efforts of each of our employees. Our sense of purpose transforms what we do from work into mission, occupation into vocation and achievement into success.

We challenge our employees with innovative and revolutionary projects, offer an environment which fosters high-level job performance and provide a highly competitive total rewards package. This is what makes United Therapeutics a stimulating place to work.