Experience Inc. Jobs

Description

Are you anEquipment Project Managerlooking for a new opportunity?

Brady has brought together some of the best minds in building service technology, engineering, installation, and customer service - and we're looking for more.

As a leading Trane independent office, we sell, service, repair, and maintain HVAC equipment for our mission-critical customers. Our team brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina.

What's it like to work here? Each day brings fresh challenges that call for both knowledge and imagination. You're surrounded by people who enjoy working as a team to solve problems. At the end of the day, you know you've helped people stay comfortable and productive. You've helped companies head off issues and operate more efficiently. Plus it's a good feeling knowing your talents are appreciated and rewarded.

Responsible for the administration, implementation, and management of HVAC equipment projects and accountable for assigned projects scope of work, schedule, and budget.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Plans and analyzes assigned projects, establishes schedules and project parameters and sets procedures to accomplish system objectives, involving complex equipment applications
• Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff
• Compares estimated ship dates with contractors project schedule and ensures compliance with internal equipment ordering processes
• Responsible for maintaining the accuracy of the forecasted cost at completion and controls expenses by monitoring assigned project budget
• Creates and makes revisions to project schedules; including generating tasks, estimates, dependencies, and milestones
• Responsible for entering equipment orders, issuing purchase orders, and generating work orders for equipment start-ups
• Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management
• Some travel with occasional overnight stays

TEAMWORK:

• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
• Continually look for ways to improve our processes and ability to serve our customers effectively
• Improve personal performance on a continual basis

CUSTOMER SERVICE:

• Provide responsive, professional and diplomatic customer service
• Answer customer calls and correspondence quickly and pleasantly
• Communicate with customers in a friendly, professional, and patient manner
• Perform all duties with the goal of building and maintaining long-term customer relationships
• Immediately address any customers concern and requests the involvement of other Company personnel as required

SAFETY:

• Follow all company safety programs and report any non-compliance to Team Leader
• Notify Team Leader or Director of Safety of any unsafe conditions

SUPERVISORY RESPONSIBILITIES: None

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:Associates Degree in business or equivalent with a minimum of two (2) years of project management, equipment, HVAC or related experience; OR a minimum of four (4) years of project management, equipment, HVAC or related experience; or an equivalent combination of education and experience.

• Familiarity with HVAC systems and temperature equipment preferred.
• Strong, demonstrated customer service and problem solving skills
• Strong communication skills, proactive approach with willingness to work independently as well as part of a team.
• Proven experience prioritizing tasks in order to meet tight deadlines within a high paced environment with attention to detail.

COMPUTER SKILLS:MS Office Suite

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver License

LANGUAGE SKILLS:Ability to read, analyze and interpret service bulletins, technical procedure manuals, equipment specifications, and governmental regulations. Ability to effectively present information and respond to questions from top management, customers and staff.

MATHEMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse and telephone keyboard. The associate must be able to travel locally as required.The associate is frequently required to sit, stand, walk use hands to operate computer keyboard and telephone. The associate is occasionally required to climb, balance, stoop, kneel or crouch. The associate frequently must lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities are required by this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment and visits to job sites, which includes outdoor work and work in mechanical/equipment rooms. During the job site visits, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

EEO STATEMENT:

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all e