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UNC Health Care Applications Systems Analyst Sr - ISD Business and Revenue Cycle in Morrisville, North Carolina

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).

Summary:

Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination.

Responsibilities:

  1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed.

  2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.

  3. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.

  4. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.

  5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

Knowledge/Skills/and Abilities Requirements:

  • Role will consist of supporting various on-premise and cloud hosted business and administrative applications.

  • 2+ years of experience supporting applications based on Microsoft SQL Server and/or Oracle.

  • Experience supporting web-based applications and web services.

  • Experience with DocuSign and contracts management applications is a plus.

  • Excellent verbal and written communication skills.

  • Excellent analytical and communication skills.

  • Demonstrate excellent customer service skills.

Other Information

Other information:

Education Requirements:

● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

● No licensure or certification required.

Professional Experience Requirements:

● If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.

● If an Associate's degree: Eight (8) years of IT systems and/or related operational experience.

● If a High School diploma or GED: Twelve (12) years of IT systems and/or related operational experience.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Business and Revenue Cycle

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

REQNUMBER: 9999-INFOR-15118

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.

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