Experience Inc. Jobs

The Vice President of Care Solutions is responsible for providing strategic direction and leadership of the Care Solutions product organization focused on developing and managing clinical pharmacy, medical, and member navigation solutions that deliver better health, value, experiences, and equity to members resulting in better outcomes for Evernorth clients.

Responsibilities:

• This role is responsible for managing and growing over $250M in service revenue and $1B in client savings.

• Accountable for effective and successful Care Solutions product sales support, Medical Drug Management (Care Continuum) account management, and population health management.

• Accountable for strategic oversight, management, and performance of unique clinical programs for Express Scripts’ client coalitions including, but not limited to Total Performance Management, a risk-based solution for national employers’ accounting for over 500K lives.

• Strong ability to build trusting, collaborative relationships, within Evernorth and with its partners, which result in solutions, services, and capabilities that increase pharmacy and medical value for clients and members.

• Accepts accountability for individual product performance with an ability to adjust and meet or exceed Care Solutions clinical and financial goals.

• Understands the landscape of health vendor partners and effectively negotiates best value, terms, and conditions with select partners resulting in faster speed to market and effective results while mitigating risk to Evernorth.

• Provides strategic direction and leadership of the Care Solutions product organization focused on developing and managing clinical pharmacy, medical, and member navigation solutions that deliver better health, value, experiences, and equity to members, resulting in better outcomes for Evernorth clients.

• Develop relationships with Evernorth clients that enable an outside-in approach to development and management of solutions.

• Collaborates with Technology and Operations on efficient solution design, development and adoption that aligns to client and member needs.

• Collaborates with Sales and Account Management to ensure alignment on the Care Solutions product roadmap.

• Responsible for Evernorth Care Solutions roadmap of products, capabilities, and strategic initiatives.

• Creates a positive culture that attracts, retains, and grows talent; willingness to lend talent to support initiatives across Evernorth as stretch opportunities.

• Represent Care Solutions in client-facing interactions including, but not limited to, client finalist meetings, advisory board forums, Evernorth client and consultant conferences, etc.

Minimum Qualifications:

• Bachelor's degree required. MBA preferred.

Experience:

• At least 10 years of significant business/product development and management experience.

• Charismatic leader able to inspire the Care Solutions product team to set and hit stretch performance and development goals.

• Embraces ambiguity and uses creativity to solve problems.

• Knowledge of Healthcare and PBM industry preferred.

• History of developing new and innovative solutions that result in better health and value.

• Demonstrated ability to develop and articulate a big picture strategy and why it matters to the organization.

• Strong executive presence and an ability to influence Senior level leadership within and outside of the organization.

• Drives alignment across multiple levels and teams within a matrixed organization through relationship building, trust and collaboration.

• Strong financial acumen.

• Has an Enterprise mindset and is not territorial when making decisions and/or allocating resources to solve complex problems.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.