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Atlantic Health System Secretary /Technician, FT, MMC in Morristown, New Jersey

Atlantic Health System is seeking a Full-Time Secretary/Technician for the Dental department at Morristown Medical Center.

This role acts as a liaison between patients, families, visitors, volunteers and hospital personnel, efficiently coordinating the flow of patients, physicians and staff in a fast-paced patient care setting.

The selected candidate will be focused and flexible, willing to pitch in and assist as needed to meet the patient and department needs; must be proficient at coordination and organization of administrative duties to ensure efficiency, accuracy and timeliness of patient flow, and must promote the Atlantic Health System PRIDE Values.

Essential Functions/Responsibilities:

  • Gather and input charts and prior authorizations, and print remits for Medicaid and insurance.

  • Check for denials daily and communicate with dental residents about appeals and approval status for dental work.

  • Collect and input patient payments into Dentrix and manage foundation case information as needed.

  • Track and log attending dentists’ schedules and lecture topics and handle surveys and office supply orders.

  • Schedule, confirm and re-arrange patient appointments.

  • Track Performance Improvement (Chart Audit) on a monthly basis.

  • Answer phones promptly identifying self with proper telephone etiquette and direct callers appropriately.

  • Make all changes and adjustments to patient ledgers.

  • Chairside assist four handed dentistry and expanded functional duties as needed.

  • Perform laboratory procedures, including taking and pouring models, documents incoming and outgoing lab cases., stocks ED and OR carts.

  • Performs additional duties as needed.

Minimum Experience:

  • Prior experience as a Registered Dental Assistant preferred

  • Prior experience with Dental billing in a dental setting preferred

Minimum Education:

  • High School Diploma or GED required

License/Certifications Required:

  • RDA license required
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