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Jersey Central Power & Light Company SAP Configuration Analyst - IT Enterprise Application Support - Akron West Akron Campus in Morristown, New Jersey

JOB DESCRIPTION FirstEnergyFirstEnergy at a GlanceAs one of the nation's largest electric utility companies with a focus on sustainable energy, FirstEnergy knows that it takes a workforce of highly trained, dedicated, and motivated individuals to generate and deliver safe and reliable power. Our Information Technology (IT) professionals are at the heart of this workforce, playing a key role in helping our business units achieve business goals in the generation, transmission and distribution of electricity. As a result, FirstEnergy invests in the success of its people through continuous development opportunities to develop and refine skills support career advancement. FirstEnergy is proud to develop new experiences for both employees and customers and is committed to developing a diverse workforce, reflective of the communities we serve, by recruiting and retaining talented employees from a variety of backgroundsFirstEnergy's in-house, centralized IT organization creates and maintains software solutions, and operates FirstEnergy data centers, service desks and voice/data networks. As an IT Professional at FirstEnergy, you will be given a wide range of opportunities to collaborate with people across the company and will be exposed to an exciting and cutting-edge technology stack. You will also be exposed to Agile ways of working in an environment that embraces diversity of thought, where you will be encouraged to innovate and explore new ideas. About the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.Overview This position is for an SAP Configuration Analyst supporting the SAP environment including multiple production & non-production systems. Duties include providing technical expertise for SAP systems including coordinating of releases, monitoring for critical system errors and performing critical controls. Responsibilities include: * Lead and coordinate production support and enhancement SAP releases for the migration of the SAP configuration and development through the entire lifecycle * SAP ChaRM setup and configuration to maintain a reliable transport path to the production environment. * Review & and provide a recommended implementation plan for released SAP security notes * Performing role and regression testing for SAP transports. * Perform semi-annual SAP auditing controls to maintain our high level of reliability and accuracy in the SAP systems. * Production Support * Investigate and resolve production problems reported with supported applications. Respond to Help Desk tickets and provide support to business clients. * Monitor and investigate critical SAP archiving objects errors. * Monitor critical applications and provide support, as necessary. * Work flexible hours and be available for occasional after-hours support. Required Qualifications: * Bachelor's degree in computer science, Computer/Management Information Systems, Engineering, or the equivalent. In lieu of a Degree, 2 years of relevant experience required. * Relevant experience includes, but is not limited to: * Experience or past participation in Company's Co-op/Internship program * Experience in SAP as a business analyst, configuration analyst or developer in ECC 6.0 * General knowledge of SAP Landscapes * Highly motivated; experience in working independently with a high level of productivity. * Excellent oral and written communication skills. Strong interpersonal skills to work effectively with people at all levels and with varying backgrounds. * Troubleshooting ability including analytical skills to resolve technical and business problems. * Willingness and propensity for continual growth, willingness to undertake assignments involving unfamiliar subjects. Ability to adapt and change quickly. * Experience in providing responsive and effective customer service. * Proven team player who contributes to team goals, encourages, and supports other team members. * Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines. * Willingness to embrace application development standards and processes. * Ability to work in a virtual environment (working with remote co-workers using virtual technologies) * Comfortable with using standard FirstEnergy computer software - Windows, Teams, OneNote, Word, Excel, Access, PowerPointTo view the full job description, click here