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Atlantic Health System Patient Financial Counselor - Full Time in Morristown, New Jersey

Responsible for providing financial assistance services to patients and family members. Handles inquiries from patients regarding the eligibility for Medicaid. Assists applicants with required paperwork, eligibility requirements and counseling on Medicaid guidelines. Collects money owed from patients and third-party payers to ensure timely recovery of the outstanding accounts receivable.

Principal Accountabilities:

  1. Obtains and documents patient demographic/financial information.

  2. Requests authorization or referrals from insurance companies for at-risk patients to receive care.

  3. Verifies insurance eligibility when applicable. Informs patient of payment options and financial assistance opportunities.

  4. Advocates for patients by negotiating payment arrangements.

  5. Prepares payment estimates based on treatment plans and insurance information such as deductibles, co-pay, etc.

  6. Handles complex issues and problems, and refers only the most complex issues to higher-level staff.

  7. Provides leadership, coaching, and/or mentoring to a subordinate group.

  8. Performs other related duties as assigned.

  9. High School Diploma or equivalent.

  10. 2+ years of work experience in customer service or relevant fields. - Preferred

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ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ

  • Overlook Medical Center, Summit, NJ

  • Newton Medical Center, Newton, NJ

  • Chilton Medical Center, Pompton Plains, NJ

  • Hackettstown Medical Center, Hackettstown, NJ

  • Goryeb Children's Hospital, Morristown, NJ

  • CentraState Healthcare System, Freehold, NJ

  • Atlantic Home Care and Hospice

  • Atlantic Mobile Health

  • Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years

  • Best Places to Work in Healthcare - Modern Healthcare

  • 150 Top Places to work in Healthcare - Becker's Healthcare

  • 100 Accountable Care Organizations to Know - Becker's Hospital Review

  • Best Employers for Workers over 50 - AARP

  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)

  • One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine

  • One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine

  • Official Health Care Partner of the New York Jets

  • NJ Sustainable Business

    EEO STATEMENT

    Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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