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Software Engineering Senior Analyst (QA Engineer)

Evernorth Technologies Coverage Review Determination (CRD) delivers Access to Care (ATC) solutions to internal and external business partners that help reduce health costs, improve outcomes, provide financial security and present meaningful opportunities to our business.

The CRD Software Engineering Senior Analyst (QA Engineer) will serve as the QA Engineer Lead of the CRD OnePA Pharmacy Team and will be responsible for ensuring the highest level of quality in our software products by developing and executing test plans, automated test scenarios, and regression testing scenarios in order to identify defects and work closely with developers to resolve issues.

Key Responsibilities

• Test Planning & Execution: Develop, document, and execute comprehensive test plans, test cases, and test scripts for new and existing software applications

• Automation: Design, develop, and maintain automated test scripts to enhance testing efficiency and coverage

• Defect Tracking: Identify, document, and track software defects through the entire development lifecycle, ensuring issues are resolved before release

• Collaboration: Work closely with the development team to understand requirements, features, and implementation details and to provide feedback on usability and functionality

• Continuous Improvement: Participate in the continuous improvement of the QA process, tools, and methodologies

• Reporting: Generate detailed reports on test outcomes and software quality metrics to stakeholders

• Regression Testing: Conduct regression testing to ensure that new changes do not adversely affect existing functionality

• Performance Testing: Execute performance and load testing to identify potential bottlenecks and scalability issues

• User Acceptance Testing (UAT): Assist in coordinating and executing UAT, working with stakeholders to ensure product meets requirements and expectations

Qualifications

• 4-year College Degree is a plus in Computer Science, Engineering, Information Technology, or a related field

• 2+ years of experience in software quality assurance or a related field

• Experience with both manual and automated testing techniques

• Proficiency in QA tools and test management software (e.g., JIRA, Selenium, TestRail)

• Strong understanding of software development lifecycle (SDLC) and QA methodologies

• Familiarity with programming/scripting languages (e.g., Python, JavaScript) for test automation

• Experience with CI/CD tools (e.g., Jenkins, GitLab) is a plus

• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus

• Familiarity with cloud-based environments (e.g., AWS, Azure) is a plus

• Excellent analytical, problem-solving, and communication skills

• Ability to work collaboratively in a fast-paced environment

• Strong attention to detail and commitment to quality

• Experience in Agile/Scrum development environments is preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.