Experience Inc. Jobs

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.

A primary focus of this position is to lead the efforts of Ambulatory Operations in order to improve services provided by the Clinical Enterprise in its ambulatory locations. The position has supervisory responsibility with managing and coordinating multiple projects that impact ambulatory operations. The position supports the development and implementation of strategic initiatives by assisting with the creation of comprehensive program plans for key organizational initiatives. The position contributes to meeting the objective goals of the organization, which includes: improving overall service levels, improving the patient and family experience, improving quality and safety performance and driving down costs through tracking, analyzing and reporting program and project initiatives and their progress.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's Degree in Business Administration, Communications, Education, Finance or related field required. EXPERIENCE: 1. Two years project management experience.

PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Master's degree preferred. EXPERIENCE: 1. Experience in a large organization. 2. Experience in a hospital environment.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Lead special projects and serve as the primary coordinator between multiple stakeholders, including ambulatory operations, clinical department leadership, information technology, and other.
2. Responsible for management of patient communications, MyChart initiatives, letter vendor relationships, and automatic phone/text vendor relationships.
3. Manage efforts to develop patient access reports, develop presentations, and help communicate findings to leadership.
4. Strategic planner throughout ambulatory clinics to coordinate marketing efforts, facility signage, and assist with other duties to ensure smooth day to day operations.
5. Responds to requests; explores and resolves problems as presented by Department Leadership, Faculty, Residents, Advanced Practice Providers (APPs), and clinical and clerical support staff.
6. Assist Director in standardization and process improvement techniques to improve patient experience. Identify ways to optimize the EMR to improve access and operational work flows.
7. Assists with the initiatives related to enhancing... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)