Job Information
ECONO LODGE CRYSTAL COAST Night Auditor / Front Desk Agent in Morehead City, North Carolina
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
At this time we are looking to fill 2 overnight (11pm to 7am) shifts and 3 second (3pm to 11pm) shifts. Weekends and holidays are required. You will have a set schedule that will only change for vacation requests and holidays.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Clean/Fold Laundry as needed.
- Maintain cleanliness of the lobby and breakfast area as well as employee bathroom.
Please apply IN PERSON at 3410 Bridges St Morehead City, NC 28557