Experience Inc. Jobs

Who We Are
At OBE, together, we build excellence every day We are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.
We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success.
Job Summary
The EP Customer Service Representative in our Moorestown, NJ facility isnt just a job its a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility.Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story!
This role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day. If that sounds like you, come join this industry leader!
You will have the opportunity to serve customers by providing product and service information, resolving product and service problems, and process orders.Serve as an ambassador (customer advocate) between the customer and the company.
The starting rate is $20.00 to $26.00/ hour, dependent on experience. Hours are Monday Thru Friday, 7:30 am to 4:30 pm. 6
Heres What Youll Get To Do
Listen attentively to customer needs and concerns, demonstrate empathy, and be an advocate for the customer
Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut off times and other time constraints that may exist
Data entry of faxed, emailed, and phoned in orders for production
Coordinate between sales and production to meet customer deadlines
Maintain good communication channels with product and support staff
Maintain good working relationship with other OBE locations
Communicate withcustomers to determine expected delivery date and time
Heres What Were Looking For
A minimum of 2 years previous customer service experience (call center/ sales)
Strong organizational and listening skills
Computer experience and accuracy in numeric typing
Ability to read and perform mathematical calculations, and write measurements in number fractions at a high school education level
Ability to read, interpret, and understand drawings and specifications
An uncompromising safety-first approach in the workplace. At OBE we have each others back.
Physical Requirements
This position is largely sedentary; however, caution needs to be taken when lifting files and/or boxes, and opening file cabinet drawers.
To avoid injuries to hands, back and neck, proper ergonomics should be maintained while working at desk/workstation.
There are occasional visits to the plant floor. In which case, safety rules related to the plant must be followed.
reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job
Work Today, Get Paid Tomorrow!
Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.Certain terms and conditions apply.
What OBEOffers You
Competitive pay
Paid time off
10 Holidays (inclusive of 2 floating holidays)
Market competitive 401(k) match
Industry-leading medical, dental, and vision benefits
Short-term and long-term disability coverage
Life Insurance
About OBE
At OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.
OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.
If you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
OBE is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on thislink.
Oldcastle BuildingEnvelope is an E-Verify Employer.
#OBE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities