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At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The role of Specialist Solution & System Integration in automation is to ensure successful deployment of advanced infrastructure, telecom, Industrial IoT, software development, application, and technology solutions, systems and services. The Specialist ensures that all business requirements are met by team members and projects, and contributes to the global evolution of CN’s I&T.

Main Responsibilities

Analyze and Collaboration

• Responsible for collaborating with CN departments and vendors in the design, development, testing, and delivery of a Computer Aided Dispatch (CAD) system within CN’s Operations Centers, consistent with Transport Canada and FRA regulations, CN Operating Rules, and procedures.

• Analyze feature design impacts to established operating systems and procedures, ensuring collaborative investigations are executed to decrease risk of impact.

• Lead testing discussions of feature development with subject matter experts precisely articulating agreed progressive solutions.

• Analyzing Business Requirement Documents to clearly outline all CN expectations from each feature design, taking into consideration associated features to ensure seamless integration.

• Analyze vendor supplied Solution Design Documents to ensure deliverables meet CN expectations and all acceptance criteria are met.

Development and Delivery

• Development of Instructor Led Training (ILT), Simulation, Procedure Guides, to ensure safety standards are maintained, and clear expectations of deliverables have been set.

• Ensure Interoperable Electronic Train Management System (IETMS) compliance within CAD System development, in collaboration with PTC Managers, and Operational Technology employees.

• Adherence to strict deadlines, set forth by Project, Transportation and Operational Technology Departments, and outline mitigative strategies due to potential fluctuations in demands, feature challenges and delivery dates.

• Execute Operational, and rule based, test cases surrounding functional and non-functional aspects under development.

• Optimize Infra and application monitoring with integration with third party or internal script(s).

• Perform Data Analysis and testing.

• Replicate test cases related to identified defects to ensure appropriate resolution.

• Generate and Implement Test Automation/Optimization towards faster and accurate results.

• Review product requirements, functional and non-functional design specifications to determine and prepare automated test cases.

• Develop test cases for automation scripts/framework

• Build defect test cases, processes and documentation for all employees and automated systems to utilize.

• Collect and communicate defect artifacts with CN and Vendor employees to gain resolution.

• Assist Operational employees with product troubleshooting when investigating root cause of an identified defect.

• Provide mitigative strategies during defect assessment, when required, to continue live operations.

• Provide demonstrations of features for CN and Vendor employees to fully explain features or defect artifacts.

Integration and Support Activities

• Build test readiness and documentation for Sr. Leadership utilizing Azure DevOps and CN-Tinel.

• Support desk deployments in production environments by collecting data, artifacts for submission in Azure DevOps along with communication to CN’s Vendor.

• Operate public cloud infrastructure and DevOps solutions.

• Evolve and build best practice materials for Infrastructure-as-Code and Configuration Management.

Working Conditions

• Regular business hours through development phases. Deployment and support phases will require all shifts, weekdays, weekends and potentially holidays to support transportation needs. Travel will be required within the US and Canada in development phases. Deployment and support will require travel to CN’s Edmonton Operation Center to provide necessary planning and support activities. Potential field testing and integration within the ROC on assigned territory to ensure the success of such developments.

Requirements

Experience

Specialty

• Minimum of 3 years of Operational railroad work experience

O Minimum of 2 years RTC experience

• Computer Science or Engineering degree

• Strong knowledge in QA

• Strong knowledge in database (MySQL, NoSQL, etc)

• Knowledge in rest API and Node API

• Strong knowledge of CI/CD tools (Jenkins, Azure devops CI, Github, etc)

• Strong knowledge how to monitor application and infrastructure

• Knowledge in logs management, application monitoring, infrastructure monitoring

• Experience with Kubernetes, Kafka and MQ.

• Strong knowledge in network architecture*

• Knowledge of networking, security and protocol*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

• Bachelor’s degree

• Graduate degree Computer Science or Engineering*

• DevOps certification (asset)

*Any designation for these above would be considered as an asset

Competencies

• Attention to detail while reviewing large documents with numerous impacts and elaborate flows.

• Collaborative abilities with employees at an executive to a unionized employee level.

• Ability to articulate in a clear and concise manner to drive discussions.

• Critical thinking skills to provide solution-based ideas to drive results.

• Critical writing skills to properly communicate ideas to a broad range of recipients.

• Drives initiatives based upon Company directives in a self motivating manner.

• Promotes motivation and team building among employees to increase productivity.

• Provide development opportunities to employees to raise the collective understanding and knowledgebase of associated employees.

• The ability to maintain composure in stressful situations to accomplish goals.

• Project and time management skills to ensure prioritization of activities to meet requirements and project timelines.

*Any skills/attributes for these above would be considered as an asset

Technical Skills/Knowledge

• CN Operating Rules qualified.

• Transport Canada and FRA regulatory knowledge.

• Collective Bargaining Agreement experience.

• Microsoft Office suite experience.

• Working knowledge of:

O SRS – TOPC – RTBI – SAP – WIM – IETMS – BOS – PDS – RTCII – ALM – Sales Force – Comply365 – JIRA – Azure DevOps

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN requires that all employees be fully vaccinated against COVID-19 and provide proof thereof as a condition of employment. The Company’s vaccination mandate extends to employees of our wholly owned subsidiaries as well as CN’s contractors, consultants, agents and suppliers and anyone who accesses CN properties in Canada.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.