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KONE, Inc Risk Management Director (Hybrid) in Moline, Illinois

Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we strive to make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

We pride ourselves on our family-centric culture and guiding principles that serve as the foundation of who we are and how we do business. In addition to our passion for safety and innovation, our culture is strengthened by our values of care, customer, collaboration and courage which connects us closer to the customers and communities we serve and makes us a great place to work. In addition to providing competitive salaries and an environment built on teamwork, flexibility and respect, we offer world-class benefits such as a matching 401K, pension plan, comprehensive health care and wellness plans for your entire family, as well as paid holidays and paid time off.

As our Risk Management Director , you will ​be in charge of the overall design, development and implementation of corporate risk management strategies including Passenger Safety and claims management programs to ensure that primary hazard (insurable) risks capable of significantly impacting the organization’s assets or earnings are recognized and managed to minimize financial impact. Direct risk assessment program for ​general liability, auto liability and workers' compensation including the analysis of loss exposures to determine the appropriate risk control and risk financing alternatives for the corporation and its employees for insured risks. Handle the establishment of criteria for risk financing mechanisms in addition to the negotiation, assessment, and procurement of insurance products.

Can be located in Allen, TX/Lisle, IL/Moline, IL.


  • ​Lead the identification, communication, measurement, and management of company-wide risk. Identify and quantify loss exposures which result from corporate operations, assets, and personnel. ​

  • Promote an environment of risk awareness and promote risk reduction for the company. Actively engage with business to seek opportunities to continue to mature existing programs while identifying and managing current key organizational risks.

  • Develop strategies to minimize loss exposures to reduce the cost of the property/casualty programs and resulting reputational risk. Advise Senior Management of loss exposures and strategies to reduce risks and their related costs.

  • Actively participate with Contract management on evolving insurance and indemnification provisions dealing directly, as needed, with large customers.

  • Develop and maintain relationships with internal stakeholders, carriers, vendors, and other key members of the risk management industry.

  • Accountability for performance and results of Risk Management team and Passenger Safety programs in alignment with strategic goals and objectives.

  • ​​​Responsible for proper account design, data collection and analysis of trends related to risk of financial loss to the company and take corrective action when warranted. Track, calculate and communicate, as required, the company’s exposure from workers compensation, auto liability and general liability claims.

  • Direct, design, implement and monitor self-funding of retained risks and regular analysis of additional risk financing alternatives for the property/casualty program.

  • Design and implement creative solutions to reduce KONE North American general liability exposures including development of training programs to increase the identification, visibility, and effect of loss drivers on corporate result along with effective mitigation strategies to control risk.

  • Direct surety bond program to ensure timely contract processing, optimal bond pricing, minimal collateral requirements, and maintain favorable surety market relations.

  • ​​Design, direct and negotiate agreements with third-party claims management administrator and other risk related business partners/vendors (i.e. brokers, underwriters, etc.) for management of insured risk, including but not limited to general liability, workers compensation and auto liability in various jurisdictions. Direct vendor management to ensure efficiency and quality claims management including oversight of third-party administrators to timely and accurately set reserves for known exposures. Oversee claim reviews with claim administrators i.e. third-party administrators (TPA’s), work closely with TPA team members to develop claim closure strategies. Conduct claim audits with TPA/Insurer to validate appropriateness and adequacy of claim handling and reserving practices. Continually evaluate performance of claim administrators/TPA’s and review costs associated with all claims handling.

  • ​​Design and maintain program structure, procurement and financial processes of all insured programs working with internal and external parties to secure proper insurance coverage to include providing professional submissions to potential insurers to portray the company in a favorable light with underwriters. Develop and maintain financial system for insured losses and partner with Finance to provide appropriate reporting of retained insured risk necessary to provision corporate loss costs to appropriate areas within the company. Direct regular bi-annual formal actuarial analyses in addition to periodic smaller analyses to regularly evaluate and substantiate the status of retained financial risk from main property/casualty exposure (General Liability, Auto Liability and Workers’ Compensation).Evaluate insurance policies and respective coverage for accuracy and confirm adequacy of satisfying requirements of contracts. Negotiate changes and/or corrections with insurers leveraging broker relationship. Lead a timely and professional response to hazard-related emergencies as outlined in the North American Crisis Management Policy. Develop and maintain US insurance budget.

  • ​Additional duties may be required by leadership.


  • ​​Minimum 15 years of extensive risk management experience in the construction industry, with at least five years of management experience within a Risk Management department.

  • Comprehensive project management and program development skills.

  • Substantial claims and loss control experience. Exceptional verbal and written communication skills, group training skills, and a solid grasp of insurance coverage and risk technology used in a corporate work environment.

  • ​​Bachelors degree in risk management, finance, business, or a related field. Professional certifications and coursework in risk management. (CPCU, ARM, CIC, CRM, AIC)

  • ​​Extensive knowledge of insurance, non-insurance risk transfer and avoidance techniques and risk administration is required. Comprehensive knowledge of insurance coverage’s to include General Liability, Workers Compensation, Auto Liability, Employment Practices Liability, Builders Risk, Marine Cargo, Cyber Liability, Property, Pollution, Professional Liability and D&O coverages.

  • Extensive experience with multi-jurisdictional, multi-lines claims management at a managerial level. Solid understanding of insurance company underwriting criteria and premium calculation.

  • Excellent knowledge in operations, safety and finance.

  • Strong leadership skills. Management experience in a fast-paced, technical environment with skills necessary to effectively run the practice group while motivating employees.

  • Superior customer service, strong analytical and managerial skills, excellent communicator and problem solver.

  • Strong understanding of indemnity provisions and risk transfer.

  • Strong understanding of financing risk through insurance.

  • Extensive knowledge in risk prevention and risk reduction.

* Applicant must be currently authorized to work in the United States on a full-time basis.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.