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KONE, Inc Claims & Litigation Discovery Paralegal in Moline, Illinois

Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we strive to make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

We pride ourselves on our family-centric culture and guiding principles that serve as the foundation of who we are and how we do business. In addition to our passion for safety and innovation, our culture is strengthened by our values of care, customer, collaboration and courage which connects us closer to the customers and communities we serve and makes us a great place to work. In addition to providing competitive salaries and an environment built on teamwork, flexibility and respect, we offer world-class benefits such as a matching 401K, pension plan, comprehensive health care and wellness plans for your entire family, as well as paid holidays and paid time off.

As a Claim & Litigation Discovery Paralegal , you will be responsible for providing support to the KONE Americas’ claims and litigation teams by investigating claims, conducting record and electronic record investigations, searches, and record production and related discovery in litigation and claims, all in support of the evaluating and expediting of claims and litigation processes designed to minimize KONE’s general liability exposure.


  • Supports KONE’s claims and litigation defense efforts by serving as the Law Department’s primary contact for conducting thorough investigations of incidents, claims, and litigation allegations.

  • Utilizes KONE’s e-discovery and other systems to conduct electronic records searches and to gather potentially responsive documents and records, including emails and databases by using KONE’s systems and key word searches.

  • Interviews KONE personnel, property owners, and other relevant parties including outside counsel to assist in analyzing and identifying potentially responsive information to discovery requests and prepares records for production.

  • Works collaboratively with the File Handlers within the General Liability & Litigation Team, Operations Counsel, and Director of Compliance as necessary to ensure all record gathering activities required by the claim, litigation, or potential claims, including Fast Track claims, are completed.

  • Prepares draft responses to discovery requests based on investigation and records search efforts. Discusses draft discovery and production responses with KONE outside counsel to ensure completion and accuracy.

  • Collaborates with global and North American IT teams, other KONE departments and system owners, and other KONE personnel in the securing of electronic records and devices to ensure records are preserved, secured, and produced in accordance with KONE’s legal hold process to enable the conducting investigations of evidence and records contained on those devices.

  • Serves as a point of contact with KONE’s e-discovery vendor in the identification and correction of any technical system issues.

  • As identified by manager and other requests made by team members and agreed upon by manager, including administrative responsibilities and records requests.

  • Opportunity to learn to negotiate and resolve low level claims as experience and abilities grow and as candidate’s career interests develop.


  • Minimum 2+ years direct experience with a corporate law department or law firm with emphasis in litigation discovery and experience with e-discovery.

  • High School Diploma and Paralegal experience required, Paralegal Certification (or in process) preferred.

  • Working knowledge of the litigation process and experience in the use of technology to support litigation efforts in both traditional litigation support and e-discovery projects.

  • Experience supporting discovery efforts in law firm or corporate law department.

  • Strong data analysis skills.

  • Strong interpersonal skills necessary to interact effectively with in house lawyers, claims representatives, and KONE personnel. Ability to work on multiple tasks simultaneously.

  • Ability to work with minimal supervision. Working knowledge of business applications including but not limited to Microsoft Office Suite. Ability to quickly learn to work with legal and other software packages as identified by the department.

  • Experience with SAP, e-discovery and legal hold platforms such as Zapproved, Relativity, or other similar systems is a plus.

* Applicant must be currently authorized to work in the United States on a full-time basis.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.