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Robert Half Billing Supervisor/Manager in Mobile, Alabama

Description

Robert Half is partnering with a great firm in Mobile, Alabama that is searching for a Billing Director to join their team! In this role, you will oversee the complete cycle of legal billing, including e-billing, along with overseeing the billing team.

Requirements

Responsibilities

  • Oversee the operations of the firm-wide billing and e-billing team

  • Create and lead a best-in-class service team

  • Establish work priorities and performance expectations for the billing team

  • Establish and monitor systems of accountability and measurement of staff performance

  • Work directly with clients, partners and staff to provide billing support and exceptional customer service

  • Develop and maintain policies, practices and procedures as related to the billing team

  • Lead financial implementation projects

  • Ensure appropriate internal controls are in place

  • Conduct analysis for complex billing issues

  • Ensure that client billing guidelines are reviewed and recorded

  • Oversee client billing maintenance

  • Ensure that all billing and e-billing activity is compliant

  • Provide guidance, coaching and mentoring and performance management to billing staff

  • Identify areas for additional training and improvement; provide solutions

  • Supervise the daily activity of department personnel and ensure operating needs are met

  • Provide problem solving assistance and participates in large department projects

  • Establish and maintain effective working relationships with clients, attorneys and staff

QUALIFICATIONS

  • 5+ years of relevant billing experience in a law firm or professional services firm environment; 5+ years of management level experience required

  • Prior experience managing large teams with legal specific billing software

  • Bachelor's degree in Business Administration or related field is preferred, but not required

  • Knowledge of e-billing and legal industry billing arrangements

  • Work effectively in a team environment and act as a role model for billing employees

  • Excellent analytical and troubleshooting skills

  • Strong communication skills, both written and verbal

  • Deal courteously and effectively with others while delegating work effectively

  • Personally handle more complex issues/duties requiring independent exercise of discretion and judgment

  • Deep understanding of the law firm business cycle from time entry to collection

For confidential consideration, please contact Brittany at 504-383-0781. Thank you for your interest in Robert Half!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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