Experience Inc. Jobs

We are seeking a highly organized and detail-oriented Housekeeping Supervisor & Administrative Assistant to join our team. This dual-role position is responsible for overseeing the cleaning operations for our overnight rental properties while also handling administrative tasks to ensure smooth day-to-day operations. The ideal candidate will have experience in housekeeping supervision, excellent communication skills, and strong administrative abilities.

Key Responsibilities:

Housekeeping Supervision:

• Oversee and coordinate housekeeping staff to ensure all rental properties meet high cleanliness standards.
• Conduct quality control inspections and address any issues promptly with staff or property owners.
• Train new housekeeping team members on company cleaning procedures and expectations.
• Manage cleaning schedules to ensure efficient turnover between guest stays.
• Monitor inventory of cleaning supplies, coordinate restocking and ordering as needed.
• Address property owner concerns or special cleaning requests as needed.

Administrative Support:

• Maintain cleaning schedules and staff assignments using scheduling software.
• Communicate with property owners and housekeeping staff regarding cleaning status and special requests.
• Assist with invoicing, payroll, and expense tracking related to housekeeping operations.
• Maintain accurate records of supplies, equipment, and maintenance needs.
• Support hiring and onboarding of new housekeeping staff.
• Assist with general office duties, including responding to emails, phone calls, and organizing files.

Qualifications:

• Prior experience as a housekeeping supervisor or similar role in the hospitality industry.
• Strong organizational and multitasking abilities.
• Excellent attention to detail and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel) and scheduling software.
• Ability to communicate effectively with staff, guests, and management.
• Leadership skills with the ability to train and motivate a team.
• Knowledge of housekeeping best practices and sanitation standards.
• Must be able to work flexible hours, including weekends and holidays as needed.

Preferred Qualifications:

• Experience in vacation rental or hotel housekeeping management.
• Familiarity with property management software.
• Bilingual skills (Spanish/English) are a plus.

If you are a dedicated and detail-oriented professional looking for a leadership role in housekeeping with administrative responsibilities, we encourage you to apply!