Job Information
Carrier Inside Sales Associate in Missouri City, Texas
Country:
United States of America
Location:
CAT24: CCS-Houston, TX 9011 S Sam Houston Pkwy W Suite 100, Missouri City, TX, 77085 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
As the Inside Sales Associate you will be responsible for partnering with field sales team to secure additional sales for the Carrier Commercial Service Organization.
This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.
Job Responsibilities
Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations
Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products
Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers
Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities
Answers phone calls, providing price quotes and other information
Provides high level of service to internal and external customers
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps
Utilize applicable sales tools such as Salesforce to track and effectively develop sales opportunities
Required Qualifications
High School diploma or GED
2+ years of experience in the HVAC industry
Minimum of 2 years of experience with building mechanical system basics, facility management budgeting processes, sustainability initiatives, and/or customer needs
Preferred Qualifications
Bachelor’s degree
Commercial HVAC industry experience
Salesforce and SAP experience
Proactive and able to balance multiple priorities
Excellent communication, both written and oral
Able to build strong relationships across industries and functions
Building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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