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It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

Do you have experience working in collaborative agile team and supporting multiple highly complex business processes?

As a Senior Business Analyst, you will be a part of a collaborative agile team whose end goal is to provide data to support the Canadian Business Segment.

A business analyst reviews, analyzes, and evaluates the end user needs as defined by the persona and strategic goals of the product team mission to draft and create user stories and specifications for acceptance criteria to meet the needs of the Epics and Features laid out by the Product Owner and Design team.

What you'll do...

• Be responsible to a Canadian Investment Management Product Manager establishing SME level system expertise and supporting multiple highly complex business processes.

• Create and refine user stories from peers and/or the Product Owner based on features that are sometimes not well-defined in collaboration with our vendor partners.

• Serve as a liaison and individual contributor between Technology, Digital Product Management, Core Digital Services, and Canadian Business Segment to ensure alignment between business needs and vendor delivered capabilities.

• Collaborate with other portfolio associates including software engineers, user experience designers/researchers, scrum master and quality team members to ensure deliverables support acceptance criteria; and are aligned with broader Feature/Epic goals. Understand the technical strategy and system integrations to identify, communicate, and track divisional dependencies for features and user stories in partnership with the Product Owner, Core Digital Services team, and vendor relationships.

• Collaborate with Quality Engineering (QE) and development team to develop repeatable test strategies/testing plan based on acceptance criteria to enable successful sprint execution.

• Supports the delivery of incremental and continuous value to the end users and ensures the final implementation of features and capabilities delivers the expected user value.

• Assist the Product Owners and stakeholders to define minimum viable products (MVPs) and establish iterative plans for delivering value to target audiences using epics and features.

• With minimal support, investigate and troubleshoot production issues using elementary and some advanced tools and techniques; work with the users to resolve the issue or escalate issues when needed.

• Participate in Agile and Product Management team events such as backlog refinements, retrospectives, solution demos, and system demos.

• Continues to develop understanding of firm priorities, processes, and guidelines as we continue to move through transitional change across the organization.

• Mentor less experienced members of the team.

What projects you'll have an immediate impact on...

• Broadridge Vendor Management

• Canada Advisory Program

• Branch Order Entry and Investment Management

• Canadian Tech Mod Roadmap

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site (https://careers.edwardjones.com/compensation-and-values/) to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.

Hiring Minimum: $83900

Hiring Maximum: $142800

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Skills/Requirements

• Bachelor's degree is required.

• Advanced knowledge of standard Business System Analyst principles and practices.

• 5+ years experience designing and implementing functional systems and data in a structured process.

• Ability to research data definition, usage and flow to gain expertise in existing systems.

• Ability to create new business processes and data usage to promote efficiency.

• The ability to multi-task and prioritize assigned tasks / projects with minimal assistance.

• Expert relationship management, interpersonal and negotiation skills.

• Expert troubleshooting skills to investigate resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.

• Associate must have the ability to work independently and in a team environment.

• Lead other associates or project entities without authority.

• Ability to effectively communicate with enterprise leaders using verbal, written and presentations skills.

• Ability to summarize highly complex business cases, system information and concepts and clearly communicate to firm leadership.

• Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.

• Expert to learn evolving firm reporting technology platforms (Tableau, BI tools, SQL)

• Proficient understanding of data warehouse concepts.

• Ability to create project plans or execute pre-existing plans

Problem Solving:

• Diagram highly complex business processes, data flow and architecture for new systems and data.

• Create highly complex business cases to provide cost effective solutions.

• Follow highly complex data flow to interpret source of information in support of new systems and data.

• Proactively drive change to systems based on business system impact analysis.

• Serve as functional lead in technical implementation of agreed upon solutions.

• Collaborate with associates and leadership across firm

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

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About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://www.edwardjones.com/us-en/why-edward-jones/about-us/corporate-citizenship/purpose-in-action) .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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