Job Information
Kuehne+Nagel Marine Account Manager in Mississauga, Ontario
We are looking to hire a Marine Account Manager for our Insurance Brokers division/office based in Mississauga.
Your Role
Reporting to the Director of Operations, the incumbent is a member of the Management team. This individual should be highly motivated; detail oriented and maintains strong communication and relationship building skills.
Your Responsibilities
Collaborate directly with all channels of Kuehne + Nagel’s sales representatives to offer insurancesolutions to current freight / logistics clients
Monitor incoming Credit Apps and contact clients who have consented to receive information
Confirm Insurance is being booked in KN systems after being sold to Clients:Identify Gaps in process workflow and provide solutions.Document process and workflow for each division – SF/AF/OVCorrect and fix all files that for example:Requested insurance but were not invoicedRequested insurance but were not coveredChanged mode of transportation and expected to be insured
Create and Coordinate certificates for all registered insurance
Work with Sales/Telesales/CCR/AM’s to ensure proper usage of online quoting tool
Monitor # of quotes per week/month/year by sales channels and conduct follow up meetings
Offer presentations and refreshers on how to sell KN Sure insurance
Perform regular audits to ensure adherence to best in class service standards and system utilization
Develop technical expertise
Preparation of all client facing documentation including invoices, letters, policy documents, certificates
Work closely with the Account Executive to service & manage all day to day activity
Account service co-ordination including review of documentation for routine policy changes, additions,deletions, renewals or cancellations
Research and investigate information to enable strategic decisions
Other duties as may be assigned to you by the Company
Other duties that may be assigned from time to time by the company
If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Your Skills and Experiences
Minimum 2 years insurance experience
Team player who is results oriented
Knowledge of Epic an asset (Preferred)
Computer knowledge in MS 365 products including: Word, Excel, Power Point
RIBO License (Preferred)
Completed or enrolled in CAIB/CIP/CRM (Preferred)
Good Reasons to Join
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Kuehne+Nagel’s general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
Kuehne+Nagel
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