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PrimeFlight Aviation Services Daily Manpower Planner/Dispatcher-Toronto Pearson International Airport (YYZ) in Mississauga, Ontario

Description

POSITION DESCRIPTION

DAILY MANPOWER PLANNER/DISPATCHER

SUMMARY OVERVIEW

This position will have you cross-utilized as a Manpower planner and Cleaning dispatcher. The Manpower Planner for Grooming is responsible to oversee the daily assignments of the Grooming Teams as well as support Manpower strategies and alignment with the Operational Managers and Supervisors. 

Our Aircraft Cleaner Dispatcher is responsible for coordinating and dispatching cleaning personnel to aircraft cleaning assignments. This role involves efficiently scheduling and prioritizing cleaning tasks, ensuring compliance with aviation cleanliness and safety standards, and communicating with cleaning staff and airline representatives. You will play an important role in managing cleaning operations to meet tight turnaround times between flights and maintain a high level of cleanliness within aircraft cabins. Additionally, you may assist in resolving operational challenges and provide support to cleaning teams to ensure a smooth and efficient cleaning process.

RESPONSIBILITIES

· Coordinate and dispatch cleaning crews to various locations within the airport

· Manage and monitor the cleaning schedule, ensuring timely completion of tasks

· Communicate effectively with cleaning teams to relay instructions and updates

· Respond to cleaning requests and emergencies from airport staff

· Keep track of crew locations and progress using relevant software systems

· Prioritize cleaning tasks based on urgency and importance

· Ensure all cleaning operations adhere to airport safety and security regulations

· Collaborate with other airport departments for coordinated cleaning efforts

· Maintain a log of cleaning activities and incidents for record-keeping

· Provide support and information to cleaning staff regarding airport layout and restricted areas

· Troubleshoot and resolve issues related to cleaning schedules and crew deployments

· Monitor and report on supply usage, recommending reorder when necessary

· Assist in training new dispatch staff on procedures and systems

· Prepare daily and weekly reports on cleaning operations for management review

· Contribute to the continuous improvement of cleaning services and dispatch procedures

· Exceed PrimeFlight customer service and safety standards

· Perform any additional duties as assigned by management

· Responsibility (utilization of company assets)

· Supervise the Manpower Planning activities of the Grooming teams for the daily operations

· Adjust manpower as required by changes in the schedule or work requirements within the timelines

· Direct and strategically develop the manpower deployment activities for day of activities and preplanning for next shifts and personnel in support of an effective and efficient operation

· Ensure all PDA devices are returned to the appropriate storage location through asset management and devices are charged

· Document and take corrective action to address employee(s) poor performance according to accepted guidelines/procedures

· Create end of shift reports and planning reports for Management in a timely manner

· Maintain and manage Operational Dashboard within AvTech

· Coordinate with Aircraft Grooming Leads and Supervisors for inputs and assignments

· Monitoring daily time compliance against resources allocation time

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· 18 years of age or older

· Eligible to work in Canada

· Ability to read, write, speak, and understand the English language

· Operational knowledge of the Grooming operation is an asset

· Working with computer programs such as word, excel, planning software

· Ability to maintain an acceptable attendance record and work shifts as required to support the business

· All other duties as assigned up to and including needs to groom where applicable

· Must be able to pass a background check, and able to obtain and maintain a Restricted Area Identification Card (RAIC)

· Adherence to Prime Flight Uniform standards

· Ability to meet and follow timelines

· Ability to work independently as well as within team environment

· Reliable transportation

· Problem Solving ability

· Ability to work any day/shift, including holidays, within a 24/7 operation

· Man power

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

· Ability to communicate effectively in English. Ability to write accurate reports

·Ability carry out instructions furnished in written, oral, or diagram form

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

· Ability to lift up to 70 pounds

· Prolonged standing and walking in an indoor/outdoor environment as applicable

· Must be able to push, pull

· Must be able to reach with arms and grasp with hands

· Exposure to Biohazards and/or Chemicals

· Must be able to bend, stretch, squat, and kneel

· Must be able to crawl and crouch, at times, in confined tight spaces

· Exposure to moderate and at times high noise levels

· Be able to hear and respond to the spoken voice and to audible alarms

· Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

· Be able to type with proficiency

· Continuously sit at a computer for 6-8 hours

· Be able to talk frequently on the telephone

· Use hands to finger, handle, or feel

· Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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