Experience Inc. Jobs

Job ID Number

R3018

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As a Scrum Master you will act as a coach and cheerleader for our teams, helping to set and track performance metrics to ensure sprint goals are met

Job Description

We are seeking a Scrum Master to act as a coach and cheerleader for our teams, helping to set and track performance metrics to ensure sprint goals are met. This is full-time, onsite, and a contract opportunity that renews on a semi-annual basis.

What You'll Do

• Actively serve and support the Product Owner and Delivery Team in their quest to consistently meet sprint goals

• Facilitate getting the work done without coercion, assigning, or dictating the work

• Facilitate discussion, decision making, and conflict resolution as needed to make sure the team stays aligned and focused on the highest priority

• Guide the Scrum Team on how to use Agile/Scrum practices and how to get the most out of self-organization

• Assess the scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is welcome, sustainable and comfortable for the team

• Remove impediments or guide the team to remove impediments by finding the right people help remove the blocker

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving

• Assist with internal and external communication, improving transparency, and cascading information

• Provide all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile

• Support and educate the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog

• Effective facilitator and coach to development teams with the ability to adjust to change and deliver on planned outcomes

• Knowledge of budgeting approaches and ability to apply policies and practices to support the planning and administering of a budget

• Implements the mission, vision and objectives of the IT governance function.

• Accountable for coordinating cross-team dependencies and removing impediments (blockers) so teams can deliver products predictably

• Problem solve through delivery challenges, lead prioritization discussions and help keep teams focused on delivering highest priorities

• Help the Product Manager/Owner manage their backlog effectively and maintain 3-sprints of dev ready features

• Facilitate getting the work done and setting work and reporting standards for delivery teams

• Build a trusting and safe environment where problems can be raised without fear of blame with an emphasis on problem solving

• Help to establish a culture of collaboration where teams are willing to try new ideas without fear of failure

• Support Delivery Lead with all aspects of PI Planning including making sure teams are ready for planning, story mapping, identifying cross-team dependencies, facilitating planning activities, creating a program board, etc.

• Drive teams to deliver on commitments and lead through delivery challenges

• Facilitate ongoing team planning activities and cross-team scrum ceremonies

• Hire, train, coach and mentor a team of scrum masters

• Partner closely with other leads (Product, Engineering, QA and Architect) to stay aligned on priorities, team health and tracking to program goals

• Provide regular program updates to ensure team, stakeholders and leadership stays connected to what’s in progress, what’s coming up and any risks or blockers

• Support Delivery Lead with all aspects of PI Planning including making sure teams are ready for planning, story mapping, identifying cross-team dependencies, facilitating planning activities, creating a program board, etc.

What You’ll Need

Required:

• Minimum of 2 years in software development, with at least 1 year in a dedicated Scrum Master role

• A track record of developing and maturing teams, or leading Agile transformations

• Familiarity with various Agile methodologies, including Scrum, Kanban, and Scaled Agile

• Ability to coach and train on the Scrum framework and Agile practices

• Commitment to Scrum values and principles

• Knowledge of Lean/Agile/Tools/Techniques/Principles suitable for team and environment needs

• Continuous learning mindset with a drive to expand Lean/Agile knowledge

• Proficiency in leading distributed and remote teams

• Accountability in team agreements and commitments

• Competence in discussing and improving team dashboards and metrics

• Skills in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency

• Experience with backlog tracking, metrics, user stories, and applying Scrum techniques

• Excellent communication, facilitation, and mentoring skills

• Bachelor's Degree in Business or IT-related field

• First-level Scrum Master certification (CSM)

• Knowledge of scaled agile environments

• At least 1 year of experience as a Scrum Master

• Proficiency with Atlassian software and tools

• Experience in a scaled Agile environment

Desired:

• Mastery of JIRA, Confluence, and related tools

• Advanced Scrum Master certifications (PSM II, PSM III, CSP, CTC) are a plus

Physical Demands:

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.