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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Digital UX Copywriter will work with one or more portfolios. Within a portfolio the UX copywriter will develop copy strategies, manage multiple projects, present copy ideas, assess copy quality and actively participate in the design process.

Primary Responsibilities

• Lead problem-framing & ideation sessions with content strategy

• Understand customer literacy and preferred methods of communication inclusive of email, text, and voice.

• Craft high quality content that is easy for customers to understand and helps them complete their tasks.

• Effectively manage copywriting tasks on more than one project at a time.

• Oversee copywriting projects that may be outsourced, proofreading and editing for brand voice and tone as necessary.

• Lead copy reviews with senior-level colleagues.

• Provide solid rationale for copy decisions.

• Make compelling and persuasive presentation of ideas, concepts, and in-progress copy work.

• Review copy created by other teams, agencies, and collaborators.

• Ensure brand voice and tone is maintained in all copy.

• Collaborate with design researchers to continuously learn & iterate copy work.

Additional Primary Responsibilities

• Actively participate in the design process, as the copy subject matter expert (SME).

• Contribute and develop ideas to help the product connect with customers and aid task completion, thus leading to positive business outcomes.

• Help the product designer understand the customer’s instructional needs through research, interviews, workshops, story mapping, and similar techniques.

Minimum Qualifications

• 4+ years of UX copywriting experience inclusive of mobile apps, web apps, and e-commerce websites.

• Experience with user-centered design methodology in practice, with portfolio examples.

• Experience working in an agile business environment, with portfolio examples.

• Portfolio inclusive of UX copywriting work showing end-to-end experience: from ideation to launch.

• Articulate about UX copywriting as a practice, and how it fits into product design.

• Able to work effectively alongside product designers and developers.

• Functional knowledge of Design tools (Figma, Canvaa), User testing tools like Usertesting.com, Collaboration tools (Miro, Confluence, Jira) and Microsoft Office Suite

• Ability to generate copy to demonstrate and test with users and stakeholders in a compelling way.

• Experience with AEM authoring.

• Experience with writing for conversational interfaces.

• Design Thinking training, workshop facilitation experience.

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine.

• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping.

• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.