Experience Inc. Jobs

Position Summary: The AV Installer is responsible for the installation of audio-visual and low voltage structure cabling projects, and as needed providing technical support and troubleshooting. Work will be completed primarily at the customer site and will be at the direction of iSpace Project Managers and Lead AV/LV Technician. Work may be done independently or with a team to complete each project and requires basic proficiency in the audio-visual and video conferencing operations. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following successfully; other duties may be assigned to support business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Field Tech Specific Responsibilities: Stage and load equipment, tools and installation supplies for shipment Execute installation plans of projects as assigned by Project Management and/or Lead AV Installer, which may include: o Connecting equipment, terminations, soldering, wire pulling, rack mounting, wire management, and equipment mounting. Testing systems upon completion to ensure systems function properly. Diagnose, troubleshoot, and correct technical issues on site. Investigate and resolve open issues with vendor support teams. Read and interpret construction documents, wiring diagrams, schematics, and blueprints Track and maintain time sheets for projects. Submit project documentation to PM s after job completion to include (but not limited to): photos, as-built drawings, customer sign-offs, RMA s, serial numbers, etc. Return iSpace equipment and inventory upon job completion. Maintain control over inventory to ensure proper accounting. Obtain technical certifications as directed by management to further develop your career. 2. Serve as a Steward of iSpace Core Values and Brand We are EXPERTS: We provide well thought out solutions to support our client s business needs. We are RESOURCEFUL: We will find ways to get it done and make it look easy. We VALUE all PARTNERSHIPS: Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other s successes. We believe in TEAMWORK: All of us together are better than each of us alone. We have FUN: Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other Competencies: To perform the job successfully, an individual should demonstrate the following. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others\' views. Gives and welcomes feedback. Puts success of team above own interests. Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.