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Aeon Temporary Receptionist in Minneapolis, Minnesota

Temporary Receptionist July 19th August 9th Organization Background Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated more than 5,600 apartments and townhomes. These homes provide stability to more than 15,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you ll discover hard work that s worth it. Learn more about Aeon at www.aeon.org. Position Summary We are seeking a Temporary Receptionist who is customer service driven, experienced, and reliable to join our team, officing out of Aeon s Central Office in the North Loop of Minneapolis. This talented, motivated and energetic professional will deliver a high level of customer service and will be regarded as the Director of First Impressions to our residents, staff, housing applicants, funders and vendors. The Receptionist will enjoy working with a diverse population of people while providing wide-ranging general office support with a variety of administrative activities and related tasks in a busy office environment. This position will report to the IT Manager. Key position responsibilities include, but are not limited to: Professionally administer incoming calls and redirect accordingly; provide information regarding Aeon s housing as requested Greet all guests in a professional, friendly, and hospitable manner Provide wide-ranging administrative and clerical support for all program areas including data entry, faxing, copying, scanning, filing, word processing, and label production Provide administrative support to the Human Resources department; some key responsibilities are placing job postings, uniform distribution and maintaining various tracking forms Ensure the smooth operations and needs of our workspace by working with building management Manage office vendor relationships and maintenance of office machines Receive and sort daily mail/deliveries/couriers; perform outgoing mail activities Procurement and maintenance of all office/kitchen supplies Maintain common areas of office such as work room, conference rooms, kitchen, and common areas to ensure neat and professional appearance; keep them well-stocked Support for special projects including research and gathering data on various topics Manage Aeon s reference library and database to ensure all materials are accounted for and easily accessible Perform other duties as required Skills & Qualifications Minimum of two recent and consecutive years of customer service, receptionist, or administrative support experience preferred Possess excellent written and verbal communication skills and exceptional phone etiquette, with an ability to engage in high level customer service that is culturally responsive, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc Must demonstrate poise, tact and diplomacy with a strong focus on delivering superior customer service to internal and external people Intermediate computer skills including Internet, Microsoft Office and Outlook - database experience helpful Demonstrated ability to perform detailed work with a high level of accuracy Independent judgment to plan and prioritize multiple requests and execute a diverse workload Ability to apply effective time management and self-management skills in a busy work environment; ability to meet deadlines despite regular interruptions Solid and proven work ethic with the ability to work independently and on a team Outstanding organizational skills Ability to identify and resolve problems effectively

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