Job Information
Sherman Associates, Inc. Server - Umbra! in Minneapolis, Minnesota
Job Descriptions:
Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as "friendly enthusiasts," that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy’s "Positively Yours" service culture is a kept Brand promise, delivering a consistent "Positive Stay," where memories are made, and comfort is guaranteed. Join our team at our Minneapolis location in the charming and historic Mill District neighborhood.
This is a Sherman Associates owned Hilton franchised location.
This position plays a major role in the hotel’s Food & Beverage experience. The Spirit to Serve is a key element in a positive customer experience. A server must be friendly, courteous, professional, and demonstrate strong communication skills. Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.
Schedule: We are currently seeking part-time availability to include both weekdays and weekends.
ESSENTIAL FUNCTIONS
Serves multiple tables, as determined by management
Understands Room Service, Club Lounge, Banquet and Restaurant’s food and beverage menu
Takes and fills customer orders
Upsells alcohol and food items
Uses the computer to ring orders and guest checks
Interacts with all guests in a friendly/fast manner
Accepts different types of payments and makes accurate change
Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant
Quickly clears and resets tables
Checks identification of guests to ensure legal age to consume alcoholic beverages. Refuses to serve beverages in a polite manner to guests who are not of legal age
If consuming alcoholic beverages, observes guest’s behavior, counts number of drinks served, and if the server feels they should not drive, offers
Knows when to escalate situations for management intervention
Completes other tasks and duties as assigned based on business needs
Required Experience:
Minimum Requirements
Previous hotel/hospitality or related service industry experience is strongly preferred
Minimum age requirement of 18 years old or older
Ability to communicate effectively and follow directions in a multilingual environment
Must be able to pass required Alcohol service training
A passion for the mission, vision, and values of Sherman Associates
Schedule may vary due to the specific needs of the hotel
Keyword: Bartender, Server, Host, Banquet, Food Prep, Restaurant, Service, Food, Beverage, Bar, Hilton, Management, Hotel, Hospitality, Minneapolis, part time, essential
From: Sherman Associates