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The Walman Optical Company

Senior Systems Engineer

Minneapolis, MN 55411

Walman is looking for a Senior Systems Engineer in our Minneapolis, MN location. This is a great opportunity to join our team!

Job Summary

This senior role within Walman Information Services installs, monitors and maintains systems (virtual environments, operating systems, application software and management tools) ensuring the highest levels of availability and security. Implementation of strategies that effectively manage infrastructure resources, security risk and day-to-day operations is a primary objective. This position provides technical and engineering expertise for infrastructure and security technology throughout the company.

LEVEL OF EDUCATION, EXPERIENCE OR SKILL SET

Four-year college degree, or equivalent experience, and five years of experience as a enterprise-level systems engineer supporting infrastructure and security design, implementation and operations

Additional requisite knowledge and skills

• Extensive enterprise physical, virtual and cloud infrastructure design, implementation and capacity planning experience encompassing vendor/product selection, public/private/hybrid virtual datacenter, Active Directory/DNS, data protection/backup

• Ability to monitor and assess infrastructure for vulnerabilities, upgrades and improvements using best practices and advanced tools (e.g. centralized logging, performance monitoring, incident management) and lifecycle awareness

• Enterprise security implementation experience including vendor/product selection, remote access (VPN, multi-factor authentication), server/endpoint protection (EDR, AV and firewall), mobile device management and data protection

• Experiencedefining, documenting and testing Disaster Recovery/Business Continuity plans andleading response teams for disaster/availability events, vulnerability and threat assessments, and data, network or system intrusions

• Demonstrated ability to effectively communicate with business leaders to understand and support divisional and department initiatives and goals

• Strong written and verbal communications skills

MAJOR AREAS OF ACCOUNTABILITY

Technical

1. Function as a technical subject matter expert for the evaluation, acquisition and implementation of technology solutions that support applications, and provide the technical capabilities, needed by the business

2. Procure, implement and maintain infrastructure solutions that are consistent with the technology roadmap, e.g. public/private/hybrid virtual datacenter (VM, servers/memory/storage, backup), remote access (FortiClient VPN, multi-factor authentication), server/endpoint protection (SentinelOne, Solarwinds n-able RMM), user data protection and single

3. Implement, configure and manage Microsoft cloud products (e.g. AZURE, Office365, Exchange365, SharePoint365, Active Directory)

4. Define, manage and report service levels for infrastructure technology and services, (e.g. availability, capacity, performance, patching status), timely resolve service level issues

5. Assess infrastructure for vulnerabilities, capacity constraints, cost reductions and upgrade opportunities using best practices, analytics (e.g. centralized logging, performance monitoring, incident management), vendor management and technology lifecycle awareness

6. Support IS Helpdesk by providing Level 2-3 support for designated systems

Leadership:

1. Foster a working environment that promotes innovation, teamwork and commitment by encouraging employees to willingly assist others, keep work current, meet deadlines and maintain a balanced work load

2. Understand and support security policies and procedures; act as a liaison to effectively communicate security goals and create security awareness throughout the company

3. Maintain current knowledge of technology trends and advancements to identify technology initiatives that supportcompany, division and department goals/objectives

4. Co-lead team that defines, documents and tests the Disaster Recovery/Business Continuity plan and responses to disaster/availability events, security audits, vulnerability and threat assessments, and data, network or system intrusions

5. Provide on-call after-hours support as needed.

ADDITIONAL RESPONSIBILITIES

1. Maintain work area in a neat, clean, and organized condition.

2. Understand and comply with company and manufacture policies and procedures.

3. Assure compliance with safety rules and regulations.

4. Maintain confidentiality of proprietary and HIPAA protected information.

5. Provide training, work direction, and technical guidance for less experienced coworkers.

6. Complete company provided or assigned training.

7. Perform other duties as assigned.

8. Require occasional travel less than 25% of the time

Physical Demands

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the coworker is regularly required to stand or sit and use PC keyboard for up to an average of four to six hours per day. The coworker occasionally is required to twist, turn or bend. The coworker is rarely required to kneel/squat and rarely reach above shoulders.

The coworker must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision.

Benefits

• Competitive Salary

• Medical Insurance

• Dental Insurance

• Life Insurance

• LTD

• PTO

• 401(k) with company match

The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.

If you are interested in becoming part of the Walman Team please apply online today.

The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.

Equal Opportunity Employer, including disabled and veterans.