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Senior Manufacturing Quality Manager - North America Location US-WI-Racine | US-ND-Fargo | US-MN-Minnesota Field Employee | US-SD-Sioux Falls ID 2024-25931 Category Quality Position Type Full-time Overview CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction. The Senior Manufacturing Quality Manager - North America is accountable for Manufactured Quality and Logistics Quality (upstream/supplier and downstream) of North America-produced Ag Segment product lines, as well for Manufacturing and Logistics Quality of import products in collaboration with global Quality colleagues. Entire Ag Segment product portfolio within scope of responsibility. This position reports to Senior Director of Ag Quality, and supports VP, NA Ag Manufacturing and Manufacturing Site Leadership with staff communication, training, resource and process support, and objective setting and reporting relative to Quality. As well, has tactical responsibility to support Leadership across Quality, Manufacturing and Customer Support strategy deployment process (SDP) facilitation and implementation. Qualified candidates will have experience in Quality Process & Methods, AIAG Control Plan and Quality Management Systems (or equivalent) and practical experience in LEAN deployment and execution. This is a hybrid position and can be located in one the following preferred locations: Racine, WI, Fargo, ND, Minneapolis, MN, or Sioux Falls, SD. May also consider candidates in Omaha, NE, Des Moines, IA, the Quad Cities area or Chicago, IL. Responsibilities Provide leadership and development of team of 10 Quality Engineers responsible for mentor and support of individual site Quality Managers, engineers, and manufacturing engineers Build organizational Root Cause Problem Solving and LEAN business capability across industrial site leadership and central business teams Develop, implement and maintain of cross-facility (Regional) Quality Assurance processes Lead central manufacturing and plant quality teams in multi-functional root cause problem solving encouraging of Focused Five objectives Remove inefficiencies in quality problem solving process to rapidly deliver robust solutions for manufacturing colleagues, dealers and customers Own NA Region dealer feedback loop process (Delivery Quality Reporting) and synthesis of dealer quality feedback data to support continuous improvement and CPM (Current Product Management) prioritization of systemic Quality and Customer Experience issues Take accountability for OK to Ship (OKTS) at all North America Ag manufacturing plants, with authority to remove OKTS certification and implement Stop Ship with leadership support Owns Manufacturing Management Alert process with regard to assembly defects or quality escapes posing risk to customer experience; leads plant and product platform quality team in recovery measures Facilitate annual and strategic planning relative to Plant Quality objectives (LTGW, ADPU, FTQ, CPA, etc) for NA Plants Act as Critical contributor to Region's Strategy Deployment Process (SDP) as primary subject matter expert on current industrial manufacturing quality standards, processes and methods Own Strategy Deployment Plan projects and actions within NA Ag Quality Tackle role as primary Kaizen facilitator/mentor within NA Ag Quality and associated groups Qualifications Bachelor's degree or equivalent experience, preferred in Engineering for Manufacturing or Operations. Minimum 5 years proven experience in Manufact ring Quality or Engineering leadership role. Minimum 10 years total quality or operations experience. Ability to travel 30%+ Masters or equivalent experience in Engineering or Business Administration preferred. Company Benefits CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information! The annual salary for this role is $140,625 - $206,250 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) EEO US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com. Read about our company's commitment to pay transparency by clicking this link: pay transparency notice. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement at https://www.dol.gov/agencies/ofccp/posters. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.