Job Information
Twin Cities RISE! Part-Time Education and Training Program Assistant in Minneapolis, Minnesota
ABOUT TWIN CITIES R!SE: Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through Personal Empowerment, career training, and meaningful employment. Our vision is a community where all individuals, especially people of color, have attained financial independence through employment success. Our 8-week career training programs provide participants with the skills needed to be successful on any job. Our training focuses on individual development, Personal Empowerment, Career Training, and the 21st Century Skills that today s employers are looking for. Graduates of this program typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals. Employers hire TCR graduates because they value that TCR graduates apply their Personal Empowerment skills leading to accountability, responsibility, conflict resolution, positive interaction, attendance and long-term change. They also know TCR graduates receive continued coaching services through the end of the first year of employment and that over 70% of TCR graduates stay at their job 1+ years, well above the general average. Our Personal Empowerment Training curriculum that provides transformative Emotional Intelligence Training has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do our TCR program participants benefit from this training, The Empowerment Institute partners with businesses, schools, universities, and nonprofits to help them create their own empowered cultures within these organizations. JOB PURPOSE: The Part-Time Education and Training Program Assistant is an administrative and operational role supporting the education strategy and delivery of Twin Cities RISE (TCR) training programs. The position will be involved in a variety of activities and accountabilities from scheduling, reporting, and session facilitation support. Learning Management System (LMS) administration, content management, and participant communication. The role will work closely with TCR s Education Strategy Coordinator to execute TCR s Educational Strategy, maintain efficiency in delivery and execution, maximize both on-line and in-person learning experiences, and achieve TCR s strategic goals. Position is a part-time hybrid role with facilitation mostly in a virtual classroom. 20 hours max weekly flexing schedule to support day and evening cohorts. Cohorts are 2.5 hrs. JOB DETAILS: Department: Education/Program Operations Reports To: VP of Program Operations Location: Minneapolis Office In-office or Hybrid: Hybrid Full or Part-time: Part-time (20 hours max per week) FLSA Status: Nonexempt PRIMARY DUTIES AND RESPONSIBILITIES: Manage administration of session scheduling and facilitate communication throughout the organization. Support facilitators by monitoring chat, attendance, and behavior during sessions as scheduled. Ability to troubleshoot technical problems related to Zoom, such as audio/video issues, screen sharing, and connectivity problems. Security Awareness: Awareness of Zoom security features and best practices to ensure the safety and privacy of participants, including managing meeting passwords and enabling waiting rooms. Attendance Tracking: Proficiency in using Zoom's attendance tracking features and excel tools to monitor participant attendance during online sessions. Coordinate communication with links for accessibility as new cohorts are launched and manage kick-off events to maximize attendance. Perform basic LMS functionality, support participants access to LMS as requested. Maintain Training Content Files for Education Services and Facilitators Maintain and organize Education Reporting resources measuring results and outcomes (Salesforce and Others) With the Education Strategy Coordinator- continue to develop and document Educational Servi es processes to improve efficiency and maximize results Perform Task Approvals for assigned LMS activities. Ensure education calendar is updated and accurate for cohorts. Coordinate delivery of certificates and other credentials for participants upon completion. SUPERVISORY RESPONSIBILITIES: None. This position does not supervise team members.