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Apply for Job Job ID364417 LocationTwin Cities Job FamilySupplemental Employee Full/Part TimePart-Time Regular/TemporaryTemporary Job Code0001 Employee ClassCivil Service Add to Favorite Jobs Email this Job About the Job POSITION SUMMARY CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. The clinic is known for providing high quality care to diverse patients and is moving forward in improving timely access to care for patients. CUHCC is building a care model that seeks to improve care at four different points: before the visit, during the visit, after the visit and between visits. This position will focus on providing care before and during the psychiatry appointment. This position will work alongside the providers, interpreters, nurses and other members of the patient's care team. This position is up to 14 hours/week on site at CUHCC. ESSENTIAL FUNCTIONS Patient Contact/Care: 85% Reviews the electronic health record and plan care in preparation for provider visit Assists with psychiatric or medical needs as they arise: same day referral to medical, lab follow up and hospital transfers Interviews patients, checks vital signs, performs assessments appropriate to patient age and visit type, obtain consents, prints out lab reports, hospital discharge summaries, and related documents Assists providers with procedures, EKGs, and exams once trained and competencies approved. Administers medications and injections, including vaccines once trained and competencies approved. Works with members of the care team including medical providers, psychiatry providers, mental health nurse practitioners, nurse practitioners, nurses and other staff. Contacts patients with lab results or other needs. Assist team members in providing patient care throughout the visit to maintain clinic flow Provides patient health education materials around diet, symptoms or other areas as outlined in the after-visit summary and/or care plan as directed by a provider. Coordinate with the patient and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources (food shelves, groups, shelters) as needed. Other duties: 10% Maintains examining rooms/replenish supplies/clean instruments Participates in quality improvement projects to improve clinic flow and support to improve patient outcomes Other duties as assigned: 5% CUHCC reserves the right to modify this job description within the parameters of the job classification. This position requires a criminal background check. Qualifications All required qualifications must be documented on application materials REQUIRED QUALIFICATIONS/SKILLS Two quarters of college or Nursing Assistant certification or three months of previous work experience in a health care setting involving patients. Experience, aptitude, and interest in working in a primary care setting as part of a team. Proficient in electronic health record applications. Excellent customer service skills and ability to work within an interdisciplinary team. Demonstrate professional and respectful interactions with everyone. Must be able to lift 30 lbs. PREFERRED QUALIFICATIONS Fluency in Somali, Spanish, Hmong, Vietnamese or Laotian. Experience working in a Community Health Center or with communities who experience many barriers to health care. About the Department CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce. Teamwork is an essential skill to promote synergy within the org nization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well. Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.