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Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors focusing on product delivery, re-stocking and maintaining inventory levels, and re-setting instruments Pre and post-surgery.Will acquire a good working knowledge of company products, operating systems and procedures is critical. What will you be doing? Plans, schedules, and prioritizes upcoming surgery procedures that will be needed form the district office. Assign local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled to MOSC personnel. Assures necessary paperwork is processed for shipments handled. Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups. Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops. Communicates effectively and professionally with Office Staff, Sales Representatives and all third-party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff. Fields customer complaints and communicates them as necessary to OSC staff. Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager When not directly engaged in courier responsibilities assist in Office, Sales and OSC duties as required. Works with the District OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments. Routes shipments via the most appropriate method and confirms updated delivery Always carries cellular phone on person in order to communicate effectively regarding pickups and deliveries. Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules. What will you need to be successful? Education: High School Diploma required. Experience: Minimum 1+ years of experience in logistics OR 2 years college with classes in operations, customer service or distribution is preferred. Medical Device experience is preferred Microsoft Office Suite Applications and Analysis Skills Candidate must have good oral and written communication skills and the ability to work with customers and company personnel at all levels of the organization and with diverse groups. You. Unlimited We believe in creating thegreatest good for society. Our strongest investmentsare in our people and thepatients we serve. Inclusion, Diversity and Equity- We are committed to welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ). Other reasons why you will love it here! Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement Work/Life Balance:PTO, Paid Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program Training: Hands-On, Team-Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more #LI-LS2 Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected and receive alerts for jobs like this by joining ourtalent community. We're more than just a company - we're a community! Follow us on LinkedI to see how we support and empower our employees and patients every day. Check ourGlassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Smith & Nephew is an Equal Opportunity/Affirmative Action Employer -EEO/AA/Minorities/Females/Disabled/Veterans and participates in the E-Verify Program. As an equal opportunity/affirmative action employer, Smith & Nephew is committed to a diverse workforce. If you are a qualified individual in the US with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Smith & Nephew's career website as a result of your disability. You can request reasonable accommodations by calling Recruitment Support at 1-901-399-6192.