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CrowdStrike, Inc. Full time R17761 About the Role: At CrowdStrike, we are fanatical about the customer at every point in our customers buying and deployment journey. This is especially true in the Customer Advocacy Team, home of the Global Customer Reference Program, the Protectors Portal and, Customer Community. We create and implement integrated programs that support our customers relationship journey with CrowdStrike, including unique opportunities to network, engage, learn, grow and ultimately become valuable advocates for CrowdStrike. The Customer Advocacy Manager is a critical new role that will be responsible for supporting the Global Customer Reference Program. This role is key to scaling our reference and review initiatives globally and consistently, with a keen focus on operational excellence, measurement, and stakeholder relationship management with colleagues, vendors and customers alike. Success in this role requires a cross-functional self-starter, organized problem solver, analytical thinker, and can-do personality who enjoys setting (and exceeding!) strategic goals shared by the Customer Advocacy Team and CrowdStrike. What You ll Need: Bachelor s degree in Marketing, Communications, Public Relations, Advertising, or related field 8-11 years of professional working experience (5-7+ years of relevant marketing experience, and 3+ years of customer reference or advocacy management). CRM and customer reference platform experience Excellent verbal and written communication skills Demonstrated ability to work independently under pressure, managing several projects simultaneously Experience working directly with sales leaders and with customers (customer success, customer marketing, sales, support, etc) Highly motivated, energetic, and positive with a proven track record of exceptional results in a team environment Strong project and program management experience Bonus Points: Experience with Salesforce, Upland RO Innovation, Zoom Webinar, Influitive community platform #LI-SC1 #LI-Remote Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaboration We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com, for further assistance. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation - https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf Right to Work - https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf Apply Here: https://www.click2apply.net/4xrpYlCYmAgKaS5X1uWkrA PI238927407