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Fairview Health Services Advanced Nutrition Aide-UMMC in Minneapolis, Minnesota


Fairview Health Services is searching for an Advanced Nutrition Aide on the University Campus (East Bank) , located in Minneapolis, Minnesota!This position is (24.5 hours per 2-week period), on day/evening shift .

This position is responsible for guiding patients through room service process by phone, and speaking with hospital staff regarding diet order information. The Advanced Nutrition Aide is a phenomenal opportunity to build customer service skills, and gain experience with patient interaction over the phone. You will also gain experience working with allied health professionals, such as nurses and dietitians.

This is a perfect opportunity for anyone who is seeking a career in a medical profession. The nutrition services staff directly influences the patient, guest, and staff experience, by preparing and serving the food, that sustains everyone through their healing or their work. There is great opportunity to engage one on one with patients and/or staff, and an opportunity to work together on a team of engaged employees!

Location : UMMC East Bank, located in Minneapolis

Hours : 24.5 biweekly, with every other weekend dedication

Schedule : day/evening shift


Week 1:

Tue: 3:15pm - 6:30pm

Wen: 3:15pm - 6:30pm

Thur: 3:15pm - 6:30pm

Fri: 3:15pm - 6:30pm

Week 2:

Tue: 3:15pm - 6:30pm

Wen: 3:15pm - 6:30pm

Thur: 3:15pm - 6:30pm

At any time, you may also check your application status online in your Fairview applicant profileat this link (https://external-fairview.icims.com/jobs/dashboard) .


  • Taking meal orders from/for patients in a Call Center Environment.

  • Demonstrates basic knowledge of nutrition.

  • Ability to explain diet order to patient or staff.

  • Knowledge of specific nutrients in food.

  • Understanding of dietary needs with modified diets.

  • Understanding of culturally specific food choices.

  • Ability to identify foods in relation to patient allergies.

  • Ability to determine appropriate food choices for therapeutic diets.

  • Ability to understand and operate room service system.

  • Affectively communicate a diet order to a patient, so that a patient has a general understanding of their diet order.

  • Ability to competently satisfy patients through offering acceptable alternative meal choices.


Required Qualifications:

  • High school diploma / G.E.D

  • 6 months customer service experience

  • 6 months office equipment/computer experience

Preferred qualifications (Optional):

  • College level nutrition or hospitality related course work completion greater than or equal to second year of a four-year degree program or a graduate of a 2-year program

  • Prior experience in a healthcare food service department

  • Previous experience working directly with patients to provide the appropriate meal to meet their diet specifications.

  • Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs

  • Previous experience as a switch board operator, telemarketer or customer service technician.

Desired Skills (Optional):

  • Excellent customer service

  • Ability to communicate both verbally, and in writing, using English

  • Proficient in the English language

  • Attention to detail

  • Ability to address problems efficiently

  • Critical thinking skills

  • Ability to negotiate

  • Basic math skills

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

Vaccination Update

As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Minneapolis

Posted Date 2 weeks ago (5/18/2023 2:58 PM)

Requisition ID 2023-107066

Profession Support & Facility Services

Speciality Nutrition

Department Nutrition Services

Shift day/evening

Hours per 2 weeks 24.5

Location University of Minnesota Medical Center (East Bank)