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JOB REQUIREMENTS: Description Salary Range: \$30 - \$55 (depending on location, education, and certifications) Location: Milwaukee, WI Hours Requirement: Full-time 32 hours per week Company Summary Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world\'s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson\'s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Job Summary Sorenson Communications (VRS) performs ASL interpreting services that are regulated by the Federal Communications Commission. These regulations include requirements on answer times, prohibitions on hang-up, and mandates on absolute confidentiality. Calls cannot be recorded, and there are no transcriptions of calls. All call content must be kept strictly confidential. The Team Lead does not have direct reports. The Team Lead, at the direction of the Interpreting Director, is responsible for overseeing, supporting and day-to-day supervision of any (or all) of these areas of interpreting; a VRS call center/centre, a geographical area of community, or a geographical area of At Home VRS Interpreters, which could include up to 50+ Interpreters. Qualified individuals will be expected to perform lead duties and American Sign Language (ASL) interpreting services in support of our Directors and Leadership Team and established Interpreters. This position will be on a full-time 32 hour (US and Puerto Rico) and full-time 33 hour (Canada) per week basis with the expectation of a minimum of 60% of the time spent interpreting and providing interpreting services based on business needs. This position would require a mix of administrative duties in support of interpreters and their areas as assigned. Team Leads are a Full-time 32 hourly position. Hourly wages for Team Leads will be determined by certification level, geographic location, years of experience and educational level. Team Lead Wage Ranges are \$30 - \$55 per hour. Team Leads are expected to interpret 60% of their time (19-20 hours). The remaining 40% of their time will be schedule as admin/supportive time (12-13... For full info follow application link. Sorenson Communications is an EOE, Disability/Age Employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B9AB9BA9D88445F1