Job Information
KOMATSU AMERICA CORP Senior Technical Analyst Salesforce in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. Job Overview We have an exciting opportunity for a Senior Technical Analyst - Salesforce to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O\'Hare). Alternative work locations will not be considered. As a Senior Technical Analyst specializing in Salesforce, you will play a crucial role in designing, configuring, and customizing the Salesforce CRM. You will collaborate closely with business and IT stakeholders, developers, and architects to gather requirements, convert them into technical requirements, implement configurations, and optimize the functionality of digital experience solutions to meet business needs. Key Job Responsibilities Responsibilities include helping design scalable solutions (leveraging native application features first) and processes with developers and architects, working with support teams who support customers and our internal systems, as well as taking business requirements and translating them into actionable technical requirements. The role is responsible for the day-to-day management of the Salesforce platform and execution of complex, multi-disciplined Salesforce projects by functioning as the intermediary between the business stakeholders, IT, and 3rd party vendors. Ensure daily operations remain stable by providing Tier 3 technical support for the Salesforce.com platform and solutions by collaborating directly with users to identify, research, troubleshoot and resolve issues. Responsible for providing end to end solutions using Salesforce CPQ. Support the operation and maintenance of existing and future CPQ infrastructures, including rule configuration, release management, environment management, data transformation, and data migration. Oversee troubleshooting and updating of published rule configurations. Perform system configuration, testing, and validation to... For full info follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/811042F9467A43BD