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CLEMENT J. ZABLOCKI VA MEDICAL CTR Medical Support Assistant in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: Duties This is an Open Continuous Announcement (OCA). Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Although this announcement is open until May, qualified individuals will be considered immediately when a vacancy occurs. First review of applicants will occur in one week. You will be notified when your application has been referred to selecting officials. Duites: Greets Veterans reporting to the Intake Unit. Listens to their request to determine the nature of the Veteran\'s medical care needs, questions, or concerns. Screens all incoming calls to obtain sufficient information to obtain primary need. Interprets the information to make the appropriate referrals to other responsible hospital personnel when the matter is outside of employee\'s scope of assignment. Schedules and coordinates appointments utilizing the VistA computer system in accordance with Veterans Health Administration (VHA) national scheduling guidelines. Assists in following up on RECALL appointment reminders, calling Veterans to schedule appointments. Queries patient as to current address and phone number, updating information as needed. Fills and tracks medications. Independently handles a wide range of difficult contacts and complex situations, including eligibility determinations, on all types of patients. Determines whether an applicant is entitled to medical care benefits by means of a working knowledge of appropriate VA Regulations, Public Law; Stations Policies and guidelines. VA Careers - Medical Support Assistant: Medical Support Assistant: Work Schedule: First Shift: 8a-4:30p, may include weekends and holidays Second Shift: 4p-12:30am, may include weekends and holidays Third Shift: 12a-8:30a, may include weekends and holidays Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below \$144,000 may be eligible for a childcare subsidy... For full info follow application link. The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7CD894A3DC144F77

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