Job Information
University of Wisconsin-Milwaukee MEDICAL PROGRAM ASSISTANT in Milwaukee, Wisconsin
MEDICAL PROGRAM ASSISTANT Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
Applicants must submit the following:
Cover letter (Please address the minimum qualifications in your cover letter)
Resume
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
Position Information
Posting Details
Official Job Title MEDICAL PROGRAM ASSISTANT
Working Title: Clinic Manager
Position Number 01448777
Division College of Letters & Science
Department B487900 PSYCHOLOGY
Position Type University Staff
Appointment Type Ongoing/Probationary
Pay Basis Hourly
Salary Grade 16
FLSA Status Nonexempt
Percent 100%
Posting Type Staff
UWM Description
The University of Wisconsin-Milwaukee ( UWM ) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/
School/College/Division Description
UWM is among the nation’s major research universities and is one of the two centers of doctoral study in the University of Wisconsin system. UWM is a Carnegie “Research 1” institution located in Wisconsin’s cultural and economic center in a vibrant urban setting on Milwaukee’s North Shore close to Lake Michigan. It serves more than 23,000 undergraduate and graduate students, with the most diverse population of any school in the UW system.
The Psychology Department places a premium on excellence in teaching and scholarly research. As a result, we are one of the most dynamic and productive departments at UWM . The faculty are recognized experts in their various disciplines as well as accomplished teachers.
Job Summary
The Medical Program Assistant works independently to manage the Psychology Clinic in the Clinical Psychology Department at UWM . This position works under general supervision of the Clinic Director, Director of Clinical Training ( DCT ), and Academic Department Manager, and acts as the primary source of information and communication at the clinic; triages clients for therapy and assessment, maintains confidential client records and billing, provides financial information to clients or responsible parties for specified treatment, manages clinic finances and financial records, maintains clinic equipment, property and clinic security.
Minimum Qualifications
Proficient in the use of computers, including programs in the Microsoft Office Suite (e.g., Word, Excel, PowerPoint)
Aptitude for learning to use proprietary UWM software applications
Strong organizational, time management, and communication skills
Basic understanding of financial operations
Preferred Qualifications
Bachelor’s degree
Ability to interact professionally and sensitively with individuals who may be experiencing emotional difficulties and provide courteous professional customer service
Excellent written communication skills and be efficient and skillful in composing clinic correspondence
Be a quick learner of systems or prior experience with State of Wisconsin statues and codes pertaining to the provision of psychological services and HIPAA compliance regulations
Has the ability to troubleshoot problems associated with videorecording and computer usage (enough to interact to describe problems and interact with experts, not solve the problems oneself)
Target Salary Range $20.00-$22.00/hour
Benefits and Total Rewards
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package (https://uwm.edu/hr/benefits/leave/) including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life (https://uwm.edu/hr/benefits-to-benefit-you-and-your-life/)
Application Instructions
Applicants must submit the following:
Cover letter (Please address the minimum qualifications in your cover letter)
Resume
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
Application Deadline 01/29/2025
Continuous (Open Until Filled?) No
If Continuous, Initial Review Date
Position Contact Name Stacey Nye
Contact Phone 414-229-2488
Contact Email nye@uwm.edu
Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
Legal Notices
AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check, and if you have prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Job Categories Office, Administrative, and Clerical Support, Healthcare/Medical
Applicant Documents
Required Documents
Cover Letter
Resume
Optional Documents