Job Information
THE PFISTER HOTEL Mason Street Grill General Manager in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Description Our team prides itself on delivering consistent, exceptional experiences. If you are passionate about the restaurant industry, energetic, and possess the ability to provide superior service, Mason Street Grill is in search of a General Manager who thrives in a fast-paced environment and will deliver exceptional experiences to our guests. As the General Manager at Mason Street, you will direct all facets of our destination restaurant and must ensure that food, service, and operational standards are maintained at all times. The General Manager must possess an entrepreneurial spirit and take ownership of the business unit and all aspects that influence its overall success. Mason Street Grill in downtown Milwaukee has become a local favorite for delicious steak, handcrafted cocktails, and jazz music. In addition to great food and drinks, we also provide exceptional service you can\'t find anywhere else. At Mason Street, we want to serve experiences. Whether it\'s the enticing aromas, the background sounds of live music, or the taste of a refreshing cocktail after a long day at work, we want to ensure that our guests\' time spent with us will bring them back again and again. What you will be doing: * Interview, select, train, supervise, and discipline restaurant staff, organize pre-shift and departmental meetings, and manage staff scheduling and assignments. * Interact positively with customers to promote hotel facilities, services, and the Marcus Rewards Program; resolve issues and ensure 100% table visits with guests. * Work closely with the sales & marketing team to maximize revenue. Bring forth revenue-producing ideas for special events and holidays such as Valentine\'s Day, Mother\'s Day, and Thanksgiving. * Monitor food quality and service standards by checking temperature, appearance, and taste, and make necessary adjustments to maintain consistency. * Maintain profitability by controlling payroll and equipment costs, ensuring par stock levels, and tracking menu abstracts and private parties. * Utilize the POS system for accurate customer charges and revenue reports, and manage data input and retrieval. * Implement and maintain cleanliness and sanitation standards in all areas of the restaurant. * Maintain a high level of professional appearance, ethics, and self-image, and administer sales promotions and employee incentive programs. * Stay informed about competition and industry trends to maintain a competitive edge. * Maintain an appropriate level of involvement in community and public affairs. * Support hotel policies and procedures, assess employee performance, and maintain accurate records of staff performance. What we are looking for: * 5+ years as a Restaurant Manager in an upscale or destination setting, with 2+ years in food and beverage supervisory roles; fine dining or steakhouse experience preferred. Experience working with a labor union would be... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/08A1556437B54AF3