Job Information
EMPLOYEE BENEFITS CORPORATION Enrollment Specialist I in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Position Summary: Employee Benefits Corporation is hiring for an Enrollment Specialist I. The Enrollment Specialist I is responsible for the system set-up of specified client products and the ongoing administration, maintenance, and termination of participant accounts. This position is also responsible for managing administrative activities related to the Benefits Card on the participant level. Individuals in this role interact and collaborate across several areas of the organization on a regular basis. This person may work in our Middleton, WI office, fully remote (Wisconsin locations only), or a combination of the two depending on availability. Responsibilities Include: Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence and permitted election changes as well as Benefits Card account maintenance Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates Update participant accounts from data received through eligibility files and manage any account variances. Contact client as needed to obtain information to resolve any discrepancies. Process manual client renewals for all product offerings Complete system data entry for new POP, COBRA, and Compliance Services clients Manage, triage, and assign enrollment related workflow (to include but not limited to data file feeds, help desk inquiries and tasks) in accordance with departmental expectations and standards Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards Qualifications: Associate degree in Business or related field; may be substituted with two years of relevant work experience Minimum one year experience in an enrollment or administrativeposition supporting internal and external customers in a professional office environment Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen Strong attention to detail Strong organizational and time management skills with proven ability to multi-task in a high paced environment Self-motivated and able to resolve issues independently Demonstrated ability to work both independently and collaboratively Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Basic proficiency with Microsoft Excel, Word and Outlook Access to reliable transportation Preferred Qualifications: Intermediate proficiency with Microsoft Excel Previous experience in Benefits Administration, working with insurance brokers and/or carriers, or in the health insurance industry Knowledge of COBRA and tax advantaged benefit programs We offer: A friendly,... For full info follow application link. We are an equal-opportunity employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/90D655B01C3641D1