Job Information
PROGRESSIVE COMMUNITY HEALTH CENTER Digital Health Community Health Worker in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Come join our team, we are hiring! We are hiring a Digital Health Community Health Worker at our Lisbon Avenue Health Center in Milwaukee, WI. This position does not require working late nights, holidays, or weekends! Why Progressive Community Health Centers? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency\'s mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women\'s health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment. Job Summary The Digital Health Navigator serves as a Community Health Worker (CHW) with a specialized focus on bridging the digital divide in healthcare. This role is designed for a tech-savvy individual passionate about helping patients safely navigate digital health resources. The Digital Health Navigator will assist patients in creating and maintaining MyChart accounts, accessing reliable medical information online, and leveraging digital tools to manage their health from home. Working collaboratively with clinical teams and community partners, the Digital Health Navigator will provide education, technical support, and one-on-one guidance to empower patients in using technology for better health outcomes. ESSENTIAL FUNCTIONS AND DUTIES Digital Health Education & Support: Assist patients in setting up and managing MyChart accounts to schedule appointments, view medical records, and communicate with providers. Teach patients how to safely search for accurate medical information online, recognizing credible sources. Provide guidance on using telehealth platforms, mobile health apps, and wearable health technology. Train patients on basic digital literacy (e.g., using email, patient portals, video calls, and health apps). Patient Navigation & Engagement: Support patients in scheduling follow-up visits, receiving appointment reminders, and accessing self-management resources. Work with clinical teams to help patients understand their health conditions and develop strategies for self-care using digital tools. Provide culturally appropriate health education in individual or group settings. Reinforce chronic disease management and preventive screening guidelines using digital resources. Community & Outreach Activities: Staff resource tables at community events,... For full info follow application link. EEO/Disability/Veteran employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/865E1CA0D6094D1B