Job Information
GENESIS 10 Business Consultant in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Genesis10 is currently seeking a UC Business Consultant for a contract lasting through October 2024 working with an insurance company in Milwaukee, WI. Job description: As a UC Business Consultant, you\'ll be called upon to think strategically. You\'ll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on supporting business processes and the underlying systems that support those processes, you will identify solution options, work to gain consensus on approach, develop requirements and related business rules, and work closely with business units and technology subject matter experts to implement solutions for solving complex business challenges. Confident, persuasive, and persistent, you will negotiate and communicate with business clients, vendors, and field-based employees to ensure expectations are managed and critical objectives are addressed. Upon solution implementation, you will assist in organizational change management activities to promote adoption of the change and minimize impact to people and processes.As we continue to implement Zoom across our organization, we\'re in need of a Unified Communication Consultant who can confidently research, understand, assist in design & successfully implement Zoom Phone and other UC technologies in our campuses across the country that provide an exceptional user experience. Responsibilities: Track requirements and execution of deliverables. Build and manage relationship with key partner departments. Learn and represent the project scope that will deliver new capabilities to end users and represent that scope with technical stakeholders and external vendors. Prepare for Sprint Reviews representing project/track scope. Assemble library of project artifacts to assist in presentations and storytelling, managed in Confluence or SharePoint. Manage and monitor user experience with new and existing UC technologies. In partnership with technical leads, create and document management and support processes for new and existing UC technologies. Qualifications: Bachelor\'s degree in Telecom, Electrical Engineering and or Computer Science or related technical field or equivalent practical experience. 3 5 years of experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards. Demonstrated flexibility to adjust to changing business needs by effectively managing and prioritizing large or complex concurrent assignments. Proven ability to identify and cultivate relationships with key stakeholders representing a broad range of functions and levels. Demonstrated ability to identify and resolve issues through effective problem-solving skills. Proven ability to negotiate... For full info follow application link. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CFFF88CAA7F94E93